Firefighter Credit Union Newsroom

Dear President-Elect Trump, On behalf of the  National Council of Firefighter Credit Unions Inc.(NCOFCU), we would like to extend our heartfelt congratulations on your election as the 47th President of the United States. This monumental achievement reflects the confidence the American people have in your leadership and vision for our nation. At NCOFCU, we represent a dedicated community of credit unions committed to serving the needs of first responders and their families nationwide. Our mission is to promote financial education for their directors and staff and security for their members and advocate for the interests of credit unions serving first responders nationally. As you prepare to take on this critical role, please know that we stand ready to assist you in any initiatives that will benefit first responders and their communities. Should you require support or collaboration in areas related to the first responder credit union community, we are here to help. We wish you

LAWRENCEVILLE, Ga.—Used vehicle values increased in October, according to Black Book. The company’s Used Vehicle Retention Index increased 0.5% (0.8 points) in October to 147.1, up from September 2024 (146.3). The Index is 8.7% below where it was at the same time in 2023. “Activity in the auction lanes in October was strong, with conversion rates consistently in the high 50% range with the larger independent buyers actively engaging in the bidding and securing a fair amount of inventory,” said Laura Wehunt, vice president, data and analytics for Black Book. “As for valuation trends, the overall market reported consistent declines throughout the month that were on par with traditional October depreciation rates.” Wehunt added that moving into November, the industry is closely monitoring how the presidential election outcome may impact demand for new and used vehicles. The Black Book Used Vehicle Retention Index is calculated using Black Book’s published Wholesale Average value on two- t

It’s been an incredible journey, but it’s bittersweet to announce that Friday marked my last day with New Orleans Firemen’s Federal Credit Union. We've accomplished so much together in my six years as Chief Administrative and Development Officer. Some of the highlights: Implemented a data-driven marketing strategy that delivers over 1,800% annual ROI. Developed automated triggers to ensure members receive the right offers at the right time. Grew assets by 61% and increased products per new member from 1.88 to 2.62. Converted online banking to enhance the member experience. Introduced a loan origination system for faster and more efficient loan processing. Transitioned to a mobile-first financial institution to meet members where they are. Pioneered the first Cancer Care loan pause program in the nation (in collaboration with Andy Janning ) Secured nearly $17 million in grants for our impactful work. Expanded our field of membership to 35 parishes and counties and added numerous fi

As we navigate our everyday communications, I want to emphasize the importance of practicing good email and text message etiquette. This enhances clarity and ensures that everyone feels respected and valued in our interactions. Email Etiquette: 1. Use a Clear Subject Line: A subject line that accurately reflects the content of your email will help recipients know what to expect. 2. Greet Appropriately: Start with an appropriate greeting, such as "Dear [Name]", "Hello [Name]," or "Hi [Name], which sets a positive tone. 3. Acknowledge Receipt: If you receive an email that requires a response, action, or information, please acknowledge its receipt. A simple reply confirming that you have received the email helps the sender know their message was received and provides an opportunity to clarify expectations. 4. Be Concise: Keep your emails clear and to the point. Avoid excessive details unless necessary. 5. Professional Language: Use respectful and professional l

  Posted: November 5, 2024   by  Pieter Arntz The Federal Bureau of Investigation (FBI) has  issued a warning  that cybercriminals are taking over email accounts via stolen session cookies, allowing them to bypass the multi-factor authentication (MFA) a user has set up. Here’s how it works. Most of us don’t think twice about checking the “Remember me” box when we log in. When you log in and the server has verified your authentication—straight away or after using MFA–the server creates a session and generates a unique session ID. This session ID is stored in a session cookie (or a “Remember-Me cookie” as the FBI calls it) on your browser, which is typically valid for 30 days. Every time you return to that website within the time frame, you don’t need to log in. That’s really convenient… unless someone manages to steal that cookie from your system. If someone steals the session cookie, they can log in as you—even if you have MFA enabled. This is particularly relevant for email handlers t

   First Responder Credit Union Academy www. NCOFCU .org   As we approach Veterans Day on November 11th, we would like to take a