Wednesday, August 30, 2017

Houston Texas Fire Fighters Federal Credit Union Disaster Relief Fund

Houston Texas Fire Fighters Federal Credit Union
Disaster Relief Fund 

The National Council of Firefighter Credit Unions Inc (NCOFCU) has established a Disaster Relief Fund which will contribute directly to the Houston Texas Fire Fighters Federal Credit Union. The fund's donations will be used to assist in the rebuilding efforts of their staff and volunteers. Many of the staff and volunteers have suffered sufficient losses if not total losses to their homes and property due to the heavy rains and flooding in the past week.

If you or your credit union/organization would like to contribute directly to Houston Texas Fire Fighters Federal  Credit Union through our fund to further assist in their recovery, please use the following links.

*The National Council of Firefighter Credit Unions, Inc. (NCOFCU) is a non-profit, 501(c) (3) charitable organization. Donors may deduct contributions as provided in IRC 170(c) (3) of the U.S. Tax Code. Employer Identification Number 27-2387106
**In the event that all donations are not used for the specified disaster, NCOFCU will transfer any and all unused funds to its "General Disaster Relief fund" for future disaster relief efforts.

Monday, August 28, 2017

Credit unions across Texas Closed

HOUSTON – Credit unions across Texas and portions of the Gulf Coast this morning are assessing both their own operations and the welfare of their members following Hurricane Harvey’s landfall and severe flooding.
Just Houston alone is home to approximately 118 credit unions, with dozens more in the areas of the state where this morning more than 300,000 people are without electricity. Houston schools will also be closed for the week. San Antonio and Dallas are also homes to numerous credit unions of all sizes.
More than 30 credit unions in Texas will be closed today, according to the Cornerstone CU League.
With forecasters predicting more than 50 inches of rain could hit portions of Texas this week from what is now Tropical Storm Harvey, and relief will be difficult to come by.
Meanwhile, with 10 refineries in the Houston and Corpus Christi areas now closed, gas prices in all parts of the country are expected to rise.
Prior to the storm, NCUA urged precautions be taken, and a number of CUs had already closed branches on Friday. Heading into the weekend, NCUA said it was watching the storm closely and would be ready to assist credit unions with maintaining or restoring operations, if necessary. The agency maintains a hurricane and disaster information page on its website with more material on preparedness and staying safe.
Credit union members with questions may contact the NCUA’s Consumer Assistance Center at 800-755-1030Monday through Friday between 8 a.m. and 5 p.m. Eastern. The NCUA’s Office of Small Credit Union Initiatives can provide urgent needs grants of up to $7,500 to low-income credit unions that experience sudden costs to restore operations interrupted by the storm.
Separately, the Cornerstone Credit Union League, along with the Cornerstone Credit Union Foundation, and CUNA Mutual Group, said in advance of the storm that they had activated their Customer Disaster Response Teams in anticipation of the impact expected by Hurricane Harvey. Financial assistance grants are among the assistance being made available. The organizations said they also stood ready to help coordinate donated equipment and supplies, as well as partner credit unions that could provide temporary office space and/or staffing.
Credit Unions Closed Today
Credit unions that will be closed today, according to the Cornerstone CU League, include AMOCO FCU, Bayer Heritage FCU (Baytown Location), Baylor College of Medicine FCU, Beacon FCU (All branches), Brazos Valley School CU, CTECU Community Resource CU (call center will be open), Cy-Fair FCU, Empowerment Community Development FCU, Energy Capital CU, First Service CU, Houston FCU (Houston-area locations), Houston Fire Fighters FCU, IBEW FCU, 66 FCU, InvesTex CU, MemberSource CU, Members Trust of the Southwest FCU (Houston-area locations), Oak Farms Employees CU, People’s Trust FCU, Port of Houston CU, Premier America CU, Primeway FCU, Resource One CU (Houston-area locations), SPCO CU, Smart Financial CU, Southern FCU, Space City CU, Team Financial FCU, Texas Bay CU, Transtar FCU, USE Credit Union, and Union Fidelity FCU
Smart Financial CU has already said it will be closed on Tuesday.
Among the CUs announcing branch closures over the weekend, according to the Cornerstone Credit Union League: Austin FCU, Beacon FCU, Chocolate Bayou Community FCU, Coastal Community and Teachers CU, Credit Human FCU (Houston office), Energy Capital CU, First Community CU, Greater Texas FCU (Houston offices), Gulf Coast FCU, Houston FCU (Houston area locations)
Houston Highway CU, Houston Metropolitan FCU, JSC FCU, Members First FCU, MemberSource CU, People's Trust FCU, Plus4 CU, Primeway FCU, Sherwin FCU
and Texas Community FCU.
CUTimes 8/28/17

Tuesday, August 22, 2017 NCOFCU's 2017 Conference Sponsor represents a network of credit union owned CUSOs that have developed a capability for serving members in a whole new way. 

This collaborative leverages the power and effectiveness of a network of business partners committed to coming together to provide credit unions a variety of popular services at competitive CUSO prices. The footprint of this network reaches over 600 credit unions nationwide and is designed to provide credit unions the opportunity to roll out new services faster to market and at a lower cost.

Monday, August 21, 2017

On-Line Store Today only, enjoy solar savings. Buy One, Get One free. Save 50% on polos, tees, sweatshirts and more!

Today only, enjoy solar savings. All embroidered apparel & accessories are Buy One, Get One Free. Save 50%  on polos, tees, sweatshirts and more!

All proceeds go to NCOFCU's Disaster and Scholarship Funds. 

Saturday, August 19, 2017

NCOFCU's On-Line Store

All proceeds go to NCOFCU's Disaster and Scholarship Funds. 

You can now take 15% off your order at Just click on the link to start shopping!

We hope you enjoy this discount! Keep an eye out for new offers every couple of weeks!

And more!

Fire Family Foundation Presents 2nd Annual Fire It Up! BBQ Competition

One Tasty Event, Two Great Causes

On September 30th grilling celebrities, local firefighters & BBQ Masters will go rib-to-rib in a heated competition for the title of BBQ Grand Champion. The 2nd Annual Fire It Up! BBQ competition is being held to benefit the African American Firefighter Museum and Fire Family Foundation.

Join in the fun to support efforts in assisting fire victims and the firefighters who take great risks to protect homes and communities. Meet and greet firefighters from across LA city, LA county and beyond. Come meet local firefighters, enjoy music and entertainment, complete with family friendly kid’s activities. The event is free for spectators who want to watch this heated competition and learn grilling tips from the masters. Tasting tickets range from $15 (pre-purchase, $20 at the door) to $60 for the VIP experience. Tasting tickets offer people an opportunity to taste some outstanding BBQ including ribs, chicken, pork, and brisket. VIP tickets include a full meal with tableside service in a private air-conditioned lounge, alcoholic beverages, and a BBQ swag bag.

Fire It Up! BBQ is Saturday, September 30th from 12:00 p.m. to 4:00 p.m. at Firefighters First Credit Union, 815 Colorado Blvd., Los Angeles 90041. More information on competitors, vendors, and entertainers is at

About Fire Family Foundation

A nonprofit founded by Firefighters First Credit Union, Fire Family Foundation offers immediate assistance to firefighters and their families, fire victims, fire departments, and charities. In 2016 the Fire Family Foundation provided more than $350, 000 in assistance to firefighters, firefighter families, and fire victims.

About African American Firefighter Museum

The African American Firefighter Museum is dedicated to collecting, conserving, and sharing the heritage of African American Firefighters through collaboration and education. In 2016 the museum hosted more than 1,000 guests and provided free tours to local schools. This year is the museum’s 20th anniversary.

Tuesday, August 15, 2017

The mobile revolution is not about technology

The truth is, we live in a permanent technological revolution. Remember when you didn’t have a cell phone because no one did. Granted some of you may be too young to remember that – but the majority of readers are not. That’s a pretty short window. We’ve gone from not knowing what a mobile phone was to 91% of adults have a mobile device within arm’s reach 24/7 in less than 25 years.
And if anything, things are just moving faster than ever, which means we’d better buckle in because we’re on a never-ending roller coaster.
Consider these additional facts:
  • 95% of all text messages are read and read within 90 seconds of receipt
  • 65% of all email is opened on a mobile device versus a desktop or laptop
  • Mobile is now the first screen worldwide – eclipsing screen time on both PCs and TVs
  • There are more mobile devices on the planet than there are people
Mobile has become THE place for media consumption. It’s where people connect on social media, it’s where they watch videos, read, search for where they should eat dinner and, based on their apps – renew their prescriptions, pay for coffee with a quick scan or board a plane. And that’s child’s play compared to what is coming next.
But the important thing for us to recognize from a marketing point of view has nothing to do with the devices. The real mobile revolution is about our behaviors and choices, not the device of the day.
This technology has changed how consumers behave. They are less patient, more demanding, have higher expectations and a lower tolerance for any sort of delay, disappointment or lack of options.
Forget Millennials or baby boomers. We’ve become the IWWIWWIWI culture.
The “I want what I want when I want it” attitude is evident in how we consume today. Wait for a TV show to actually be on TV? Forget it. I’ll watch what I want, when I want and I will binge watch as many episodes as I want on whichever device I want. Wait a week for you to get something in stock? I don’t think so. I’ll just order it on Amazon and I’ll have it tomorrow.
A global survey asked respondents to assign a value to their smart phone and the average consumer came up with an implied value of $6,000. Which makes perfect sense, given how we’ve come to rely on the super computers we carry in our pockets every day.
Those are the consumers we’re trying to reach and sell to every day. How should we be taking advantage of this mobile revolution to win the loyalty and buying dollars of these consumers?
As marketers, we can and should be using mobile to:
  • Deliver time sensitive content to audiences
  • Reach out to audiences with location specific information and offers
  • Solve problems for key audiences at the exact moment/location they need it
  • Create community around a passion or cause or shared need/experience
  • Develop a deeper, more meaningful experience or connection
  • Accomplish tasks in a faster, easier and better way
One of the realities of this new world is that what used to be unattainable for the average small to mid-sized business is now well within your reach, both in terms of access to the technology and affordability.
by  on August 9, 2017

Thursday, August 10, 2017

What to do in Charlotte at our 2017 conference!

Take a tour of Charlotte so you don't miss anything while you're attending NCOFCU's 2017 conference.

Tuesday, August 8, 2017

Firefighters First Credit Union Sweeps Chili Challenge

SAN DIEGO, CA  August 7, 2017

Firefighters First Credit Union on Saturday dominated the fifth annual Xpress Data, Inc. 2017 Credit Union Chili Challenge, winning First Place and the People’s Choice award with 
Second place being awarded to New Orleans Firemen’s FCU
“Fire Watch smoked the competition at the Credit Union Chili Challenge,” said Firefighters First Senior Vice President of Marketing Kelly Ramsay. “Congratulations to our dedicated chili team: Tim and Noemi Watkins, Stacey Miller, Crystal Jauregui, Chantel Perez, Kimberly Tobias and Pedro Quintanilla. We are so proud, and that was some darn good chili!”
The $1.2 billion credit union brought home two trophies from Del Mar Thoroughbred Club racetrack, $7,000 in prize money they will donate to the Fire Family Foundation and an entry to compete in the International Chili Society World Championships Oct. 20-22 in Reno, Nev.
“Congratulations to Firefighters First Credit Union for their strong showing this year,” XDI President Mike Cooper said. “Their teamwork and enthusiasm are an inspiration to the credit union community.”
Twenty-two credit union teams competed in the event. While most were credit unions located in Southern California, the Second Place winners, New Orleans Firemen’s the Federal Credit Union, traveled 2,000 miles to compete in the event. The $163 million credit union will donate its $3,500 prize to Children’s Hospital of New Orleans.
The $800 million Pacific Marine Credit Union of Oceanside, Calif., also won big, taking home $2,000 in prize money for Rady Children’s Hospital. Pacific Marine’s team won $1,000 for the Showmanship Award and another $1,000 with the Social Media Award for use of the #cuchili hashtag.
Third place was awarded to the $4 billion Kinecta Federal Credit Union in Manhattan Beach, Calif., which will donate its $1,500 prize to Children’s Miracle Network Hospitals. The $1.4 billion First Entertainment Credit Union in Hollywood, Calif., won $1,000 in prize money for Children’s Hospital of Los Angeles for Best Booth.
“We were so pleased to host our largest XDI’s Credit Union Chili Challenge ever and donate $15,000 to charity,” Cooper said. “We look forward to welcoming, even more, credit unions next year and encourage everyone to consider hosting their own cook-off to increase employee engagement and foster team building.” 

Monday, August 7, 2017

Millennials and On-Line Auto Shopping

By the time they get to the dealership, 70% of millennials have already decided which make/model they are going to purchase. The opportunity to influence them is online!

 Infographic credit: Automobile magazine

What We Do

Super charge your auto lending with Auto Link™ and myEZ Car Care®!

Getting started is easy with our turnkey system.

Contact Us

Auto Link
PO Box 3274
Radford, VA 24143

Thursday, August 3, 2017

"IWS" Acquisition Corporation Announces New Website

IWS Acquisition Corporation (“IWS”), a provider of credit union vehicle protection products is pleased to announce the launch of their newly revamped website. This newly redesigned website offers quick and easy access to essential information for both credit unions and their members as well as features a more comprehensive and visual understanding of the company's business.

The new website has a clean uncluttered design, improved functionality and enhanced rich content focused on the company's mission to provide high-quality vehicle protection products and service after the sale that works for credit unions and its members. Along with the launch of the new website, IWS also revamped its trade show displays and other credit union facing marketing material for a complete synergistic marketing experience.

"We are excited about our new website launch and the robust information it provides for credit unions and its membership to find exactly what they are looking for," said Eric Wikander, President of IWS. "We believe that this new site will allow our visitors to have a very informative experience as we continue to grow and increase our market presence."

IWS’ new website will be updated on a regular basis with news of product launches, business activity, corporate milestones, events, and other important business related information. Visitors are encouraged to explore the new website and enjoy what it has to offer at

About IWS Acquisition Corporation 
Based in Boca Raton, FL and Itasca, IL, IWS Acquisition Corporation is a well-known provider of vehicle protection products: Vehicle Service Agreements (VSA), Mechanical Breakdown Insurance (MBI), Guaranteed Asset Protection (GAP) and Appearance Protection (RestoraGuard) to credit unions nationwide. IWS delivers non-interest income for the credit union, protection for the member and a great member experience. The company’s proven success in meeting this need is based on its ability to train credit unions to match members with the right product to fit their need. For more information, visit or contact Michael Leon, VP of Sales at or call 630-626-0722