Firefighter Credit Union Newsroom

5 Emerging Risks and How to Mitigate Them With each technological advance emerges new risk. Think about it: Every technology upgrade, new mobile device and new payment method brings exposure that wasn’t identified previously. The real threat occurs when these risks aren’t anticipated or communicated within your organization. Here are five emerging risks every credit union should have on their radar right now: Social media. Employees posting comments on social media that are inaccurate or appear incomplete or disparaging can threaten your organization’s reputation. Be careful when taking disciplinary action, as the National Labor Relations Board can classify social media activity as “protected concerted activity.” Mistakes here can lead to retaliation, wrongful termination claims and expensive litigation. Internet of Things (IoT) era . The IoT offers new tools and technologies that provide constant connectivity. It also creates new opportunities for data compromises. Workplace

NCOFCU wants to work hard for your credit union on issues that impact credit unions serving firefighters and first responders. As we prepare to take our message to CUNA’s GAC, we're reaching out to you as a credit union leader to help us determine the credit union management issues that are of highest priority for our association members. Please reply with your concerns and comments to; Michael R. Tobler NCOFCU Chairman mtobler@affcu.net Your responses will be confidential unless you wish to share them. We will use your feedback to make critical decisions in forming our legislative activities for the year.  Y ou can be certain that we will take your views into consideration. Thank you for your time and attention. Grant Sheehan CEO National Council of Firefighter Credit Unions Inc www.ncofcu.org

Boston Firefighters Credit Union has outsourced its core processing to Connecticut Online Computer Center (COCC). COCC’s hosted platform is based on Fiserv’s DNA core system. The $251 million credit union, which services 8,000 firefighters, police and correction officers, was impressed with COCC’s senior management team and their commitment to the project, the vendor says. Bernie Winne, president and CEO of Boston Firefighters CU, comments: “We liked the products but, more significantly, we liked the people.” He adds: “The products offered by COCC will be a significant technological upgrade from what we’ve been using. “COCC offers much more functionality that is far more robust. It will allow us to do things that we’ve never been able to do.” Established back in 1967 in Connecticut, COCC provides software and services to small banks and credit unions in the north east of the US. Connecticut Online Computer Center COCC was created by a collaboration of financial ins

SAN FRANCISCO, CA (February 14, 2017) — The Board of Directors of San Francisco Fire Credit Union ($1.2B in assets) is ecstatic to announce the appointment of Katherine “Kathy” Elser as the President and Chief Executive Officer. “What impressed us about Kathy is that she demonstrated the ability to balance prolonged growth while maintaining safety and soundness. She has the experience to lead during a time when credit unions continue to face disruptive and competitive forces. Her robust industry network will also serve our members well.” stated John Sweeney, San Francisco Fire Credit Union’s Board Chairman. “San Francisco Fire is a vibrant and growing credit union that is deeply committed to its members and the communities it serves. A commitment to members is a top priority and passion of mine. I’m excited to see how I can lead the credit union to new levels while never losing sight of delivering an exceptional member experience.” said Elser. Prior to San Francisco Fire, Ms. El

      “Great things happen when credit unions serving firefighters and first responders come together. Our Face-to-face interaction is the platform where collaboration begins, relationships are forged, and ideas are generated . NCOFCU 2017 Conference October 4-7, 2017 Charlotte, NC       ” We encourage all credit unions to support our cause and warmly welcome all to attend our annual conference!  Conference Program Registration is now OPEN Credit Union Attendees Exhibitors/Sponsors Hotel Reservations

Let's welcome Dan Berger as keynote speaker! 2017 NCOFCU Annual Conference Charlotte NC 10/4-7/2017 Dan Berger CEO NAFCU  I’ve written many, many times on the importance of communication. However, I never grow tired of learning, or relearning, phrases that spur a positive organizational culture while motivating employees. For example, Elle Kaplan, CEO of Lexion Capital Management, lists eight things “exceptional bosses” tell their employees – regularly – even daily. She writes that bosses that use these phrases will not only see more employee engagement, but they will see their own success skyrocket. Her phrases include: 1. “I have total confidence in you.” In other words, hire the best and let them do their jobs. Don’t micromanage.  2. “This is what I want us to accomplish.” Make sure your team knows the big picture and how they fit into it.  3. “What can we do better next time?” Instead of reprimanding someone for a mistake, use it as teaching o