Skip to main content

Get Your Tellers In The Game

Front-line staff should be supported with advanced sales tools and service information....Tellers have more personal contact with members than any other job function and many credit unions believe in harnessing that face-time as part of an integrated sales and service strategy. [Read Article]

Comments

Post a Comment

Please no profanity or political comments.

Popular posts from this blog

NCUA Board Approves 11 Final Rules for Deregulation Project

Alexandria, VA (August 5, 2026) ― The National Credit Union Administration (NCUA) today finalized eleven rules that were proposed for changes through the Deregulation Project. This is the first round of final rules from the ongoing Deregulation Project which is an initiative to review NCUA’s regulations and ensure they are focused on credit unions’ safety, soundness, and resilience. The final rules include: This is an external link to a website belonging to another federal agency, private organization, or commercial entity. Surety and Guarantor Requirements – 12 CFR 701.20(c)(3) and 701.20(d) (Opens new window) This is an external link to a website belonging to another federal agency, private organization, or commercial entity. Limits on Loan to Other Credit Unions – 12 CFR 701.25(b) (Opens new window) This is an external link to a website belonging to another federal agency, private organization, or commercial entity. Service to Underserved Areas – IRPS 08-2 (Opens new window) This is...
Post a Comment
Read Complete Article HERE>»

Making the Most of the Final Five Years Before Retirement

  NATIONAL COUNCIL OF FIRST RESPONDER CREDIT UNIONS RETIREMENT READINESS Making the Most of the Final Five Years Before Retirement A practical planning guide for first responders, credit union volunteers, employees, and their families Five years before retirement is an important checkpoint. It is the time to confirm what you have saved, understand the income you can expect, and decide whether your retirement plans match the life you want to lead.   1. Review Your Retirement Savings Start by taking a fresh look at your retirement accounts, personal savings, investments, and other assets. A retirement calculator can help estimate whether you are on track and show how additional saving during the next five years may strengthen your plan.   2. Identify Every Source of Retirement Income List the income you may receive in retirement, including pensions, Social Security, retirement-plan withdrawals, invest...
Post a Comment
Read Complete Article HERE>»

Senate, 51-47, has confirmed John Crews to the NCUA board

WASHINGTON—The U.S. Senate, 51-47, has confirmed John Crews to the NCUA board, clearing the way for him to succeed Kyle Hauptman and return the agency to a single-member board following the Trump Administration's removal of Democratic board members Todd Harper and Tanya Otsuka earlier this year. Maintaining the foundational stability of the credit union system Supporting efficient, risk-based regulation that accounts for institutional size and operational differences Preparing for technological advancement while safeguarding member assets Encouraging the growth of new credit unions to serve underbanked and military communities Preserving an open, accessible, and collaborative dialogue between the NCUA and the credit union movement Crews, who most recently served in the Treasury Department, has said his priorities include reducing regulatory burden for smaller credit unions, encouraging innovation and supporting the chartering of new credit unions, while maintaining the safety and s...
Post a Comment
Read Complete Article HERE>»

What’s Ahead for U.S. Economy? Here’s What One Former Fed Chair is Saying

 WASHINGTON–Former Federal Reserve Chairman Ben Bernanke, who headed the central bank during the 2008 financial crisis, is now warning that the United States is headed for a situation similar to that of the 1970s, when Americans were losing their jobs but still facing higher prices at the grocery store and at the pump. Ben Bernanke “Even under the benign scenario, we should have a slowing economy,” Bernanke told the New York Times in an interview in conjunction with his new book, “ 21st Century Monetary Policy: The Federal Reserve From the Great Inflation to Covid-19 ,” which is scheduled to publish today. “So, there should be a period in the next year...
Post a Comment
Read Complete Article HERE>»

Fed Governors Signal Smaller Rate Increases Coming

WASHINGTON–There is a growing chorus among Federal Reserve governors that the central bank will be slowing it pace of rate increases when the Federal Open Markets Committee meets next on Feb. 1. Christopher Waller Among those who have signaled the days of 50 - and 75-basis point increases are over is Federal Reserve Governor Christopher Waller, who said he believes it’s time to slow the pace of increases—but not eliminate them. If the forecast proves true, it will mark the end of the rapid increases that took place during 2022 as the Fed sought to tamp down high inflation. Central bankers are now “entering a new phase that is focused more on how high-inter...
Post a Comment
Read Complete Article HERE>»

NCUA Webinar on Changes to Military Lending Act Regulations

Webinar on Changes to Military Lending Act Regulations Learn More about Enhanced Protections for Service Members and Their Families ALEXANDRIA, Va. (June 2, 2016) – The National Credit Union Administration will host a webinar, “Preparing to Comply with Regulatory Changes to the Military Lending Act,” on Wednesday, June 29, starting at 2 p.m. Eastern. During this webinar, staff from NCUA’s Office of Consumer Protection will provide a high-level overview of the significant changes to the regulation implementing the Military Lending Act, most of which go into effect by Oct. 3. The law now covers most non-mortgage-related consumer credit extended to active duty service members and certain dependents. View the entire press release here ​
Post a Comment
Read Complete Article HERE>»

Sunday Reading - We Hold These Truths to Be Self-Evident

We Hold These Truths to Be Self-Evident .  The Declaration of Independence is the founding document that formally announced the American Colonies' break from British rule. Adopted on July 4, 1776, it laid the philosophical and moral foundation for American self-governance, asserting that individuals possess inherent rights and that governments must be accountable to the people. While it didn't create a government or legal framework, the Declaration marked the birth of the United States as a sovereign nation. >  Hear why the Continental Congress decided to declare independence, how the text took shape...
Post a Comment
Read Complete Article HERE>»

NCOFCU 2016 Annual Awards Dinner

This year in Denver, CO, the National Council of FirefighterCredit Union Inc (NCOFCU) announced the winners of their, Lifetime Achievement Award and Volunteer of the Year Award. They also awarded an Out Going Charter Director Award and a thank you to the Denver Fire Dept. Credit Union for hosting the conference.    Lifetime Achievement Award Wallace Garland CEO Richmond Virginia Fire Police Credit Union   In recognition of his constant Dedication and passion for the credit union movement throughout his career and for his unending involvement and outstanding contributions to NCOFCU  Volunteer of the Year Award Erv Williams Director Spokane Firefighters Credit Union The National Council of Firefighters Credit Unions would like to recognizance Erv Williams  as NCOFCU's volunteer of the year. The time and personal commitment of  Erv has been exemplary at all levels, and needs to be acknowledged. Out Going Charter Board M...
Post a Comment
Read Complete Article HERE>»

New CEO Named at SF Fire CU

  In San Francisco, – SF Fire Credit Union has appointed Robert Kassab as its president and chief executive Officer. Kassab, who has served as the $1.6-billion credit union’s CFO and most recently as Interim CEO, will lead the organization as it builds on 75 years of community service and pursues an ambitious strategy for growth and member impact, the credit union said in a statement. Robert Kassab “SF Fire Credit Union has a 75-year legacy of doing right by its members, and I take that responsibility seriously,” Kassab stated. Kassab joined SF Fire Credit Union in 2022 as CFO, where he played a central role in strengthening the institution’s financial foundation and positioning the credit union for long-term growth. His appointment as CEO follows a period of interim leadership, during which he worked closely with the board to develop a strategic vision for the credit union’s future, according to SF Fire. An Institution That ‘Deserves Them Back’ “SF Fire Credit Union was built on ...
Post a Comment
Read Complete Article HERE>»

New FRCUA Manuals Alert!

New & Updated Manuals Now in the First Responder Credit Union Academy! NCUA "What you Need to Know." Building a Budget Policies & Procedures CEO Strategic Planning Checklist Board Strategic Priorities Directors'  Strategic Planning Checklist We’re always improving the First Responder Credit Union Academy to give you the tools you need to succeed. Our manuals are regularly updated with the latest insights, best practices, and industry guidance — so you can stay informed, confident, and ready to serve your members. Check out the latest updates and keep your skills sharp:  https://www.ncofcu.org/first-responder-credit-union-academy  ================================================= Remember, you're not alone with  NCOFCU.org Join/Upgrade Check out some of NCOFCU's additional features: First Responder Credit Union Academy Financial Literacy Podcasts YouTube Mini's Blog Job Board  
Post a Comment
Read Complete Article HERE>»