Skip to main content

Establish Relationships

Relationships

The ability to build and leverage a network of relationships is the best predictor of leadership success, according to a recent article in Fast Company. Relationship building is one of those skills that isn’t taught in schools or part of training people receive when they become managers.
Many of you were tapped for leadership positions because of your strong individual skills and knowledge. Making the transition from individual contributor to group leader begins with helping others achieve their goals. There needs to be a shift in thinking. Here are some tips to help you get started.

Tip 1: Clarity.
People want to follow leaders who have a clear sense of where they’re going, a concern for others and a focus on results. Take time to define where you’re taking your team and communicate it clearly. Don’t assume everyone knows what is happening. Builds trust into your relationships.

Tip 2: Give.
Build relationships by giving as much as you can with no immediate expectation of return. Sometimes you’ll get a return immediately, sometimes down the line. You’re in the process of establishing relationships – it’s not instant.

Tip 3: Wide reach.
Build relationships with people from all aspects of your business. Relationship building is not just for peers and upper management – it’s also with subordinates. Don’t limit your effectiveness in the organization – you’re only as good as the people you’re leading.

Tip 4: Politics.
Some people think that building relationships at work is all about office politics. Going it alone will only get you so far. You might miss out on projects that need collaboration. Getting along with others is as key to your success as the unique skills and abilities you have.

Tip 5: Results.
Remember that relationships at work are about achieving your organization’s objectives through working together. If a relationship starts to focus mainly on emotional support, both parties may forget that work is about getting something accomplished.

Tip 6: Homies.
It’s easy to fall into the trap of developing relationships with those that are most like us, it’s who we feel comfortable with. The best leaders are those who develop relationships with people who are not like them. These could be people in different departments, have different skills sets or belong to different peer groups. You’re also more likely to learn something new from those that are least like you.

Tip 7: Lunch.
It’s easy to get caught up in the “I’m too busy” mantra. Take the time to get to know people over a meal. It’s a way to deepen the relationship and find out more about your co-workers, superiors and subordinates. Perhaps you’ll need to schedule it in to ensure you do it – once a week, once every two weeks, whatever works for you. Make sure it’s not one more thing that you’ve been meaning to do.

What relationship building techniques have worked for you? Have you had any that have backfired? Any tips on what to watch out for? Leave your comments below.

Comments

Popular posts from this blog

The Skills Board Chairs Need Now: Leading Through Complexity, Not Control

NCOFCU Podcast   Grant Sheehan CCUE | CCUP | CEO-NCOFCU The role of the board chair has quietly—but fundamentally—changed. A decade ago, success was defined by experience, authority, and strategic judgment. Today, those traits are still relevant—but no longer sufficient. The modern board chair operates in a world shaped by competing stakeholder demands, technological disruption, geopolitical uncertainty, and increasing scrutiny. What emerges is a role that is less about control—and more about navigating complexity. Below are the core capabilities that now define effective board leadership. 1. From Authority to Orchestration The most important shift is conceptual. Board chairs are no longer expected to be the smartest voice in the room. Instead, they are expected to make the room smarter . This requires the ability to: Synthesize large volumes of information Reconcile conflicting perspectives Facilitate high-quality dialogue Traditional strengths like executive experience matter les...

On Stablecoins, NCUA Has Opportunity to Strike Right Balance and Get it Right

By Grant Sheehan As digital payments continue to evolve, the National Credit Union Administration’s (NCUA) efforts to establish a regulatory framework for stablecoins mark an important step forward. For credit unions, especially those serving mission-driven communities like firefighters and first responders, access to emerging financial technologies is not just an opportunity but a necessity to remain competitive and relevant. The  National Council of Firefighter Credit Unions  (NCOFCU) appreciates the  thoughtful input  provided by both America’s Credit Unions and the Defense Credit Union Council (DCUC) on the NCUA’s proposed stablecoin framework. We find strong merit in the recommendations of both organizations and believe their combined perspectives offer a constructive roadmap for getting this right. Important First Phase, But… At its core, the proposal represents an important first phase in implementing the stablecoin provisions of the GENIUS Act. Establishing a...

It All Starts in the Boardroom

It all starts in the boardroom—but the consequences are felt far beyond it. When Governance Breaks Down, Members Pay the Price Credit unions are built on a simple but powerful idea: they are owned by their members. Unlike traditional banks, where shareholders drive decisions, credit unions are meant to operate democratically—guided by a volunteer board elected by the very people they serve. But that model only works when participation exists. A governance breakdown happens when the people elected to oversee an institution stop truly representing the people who own it. In credit unions, this breakdown doesn’t usually come from scandal or sudden failure. It happens quietly, over time—through disengagement. The Root of the Problem: Low Engagement Most credit union members don’t vote. Board election turnout is typically in the low single digits. In some cases, it’s barely measurable. That means a very small percentage of the membership is effectively deciding who governs an institution th...

Growing Your Credit Union Without Expanding Your FOM

For many firefighter and other credit union primarly serving first responders, growth often feels tied to one big decision: expanding the Field of Membership (FOM). But what if you didn’t have to? What if growth could come from within —by deepening relationships, increasing engagement, and capturing more of the financial lives of the members you already serve? The truth is: it can. But it requires a shift in strategy. Rethinking What “Growth” Really Means Most institutions define growth as adding more members. But for single-sponsor credit unions, especially those serving first responders, a more powerful definition is: Growth = more value per member Many members only use one or two products—often a checking account and maybe an auto loan. Meanwhile, larger banks capture mortgages, credit cards, and investments. The opportunity isn’t just new members. It’s: More products per member Higher balances per relationship Greater share of wallet Your Biggest Advantage: The First Responder Life...

Sunday Reading - Why the IRS is necessary

  'Taxman'   Why the IRS is necessary The Internal Revenue Service, or IRS, is a division of the US Treasury Department created in 1862   that enforces the Internal Revenue Code —Title 26 of the US Code, a compilation of federal statutes—and, effectively, oversees tax collection. In 2024, the IRS's roughly 75,000 employees collected roughly $5T in tax revenue.   Given its role in diverting household income streams, it also has a bad reputation. Half of Americans had an "unfavorable view" of the IRS as of 2024 ( see data ). In a ranking of 16 well-known federal agencies by popularity that year, t...

It's Financial Literacy Month

April is Financial Literacy Month—a time dedicated to empowering individuals and families with the knowledge and tools needed to make informed financial decisions. Whether you're budgeting, saving, managing debt, or planning for the future, improving your financial literacy can have a lasting impact on your well-being. We invite you to explore our Consumer Education website, where you'll find helpful resources, tips, and guidance to support your financial journey. If you find it valuable, please share it with your family and friends—because financial knowledge is even more powerful when it’s shared. https://www.ncofcu.org/financial-literacy  ================================================= Remember, you're not alone with  NCOFCU.org Join/Upgrade Check out some of NCOFCU's additional features: Annual Conference First Responder Credit Union Academy Financial Literacy Podcasts YouTube Mini's Advocacy  

Growing Use of Stablecoins Could Reshape How FIs Manage Liquidity, Allocate Assets, NY Fed Report Suggests

NEW YORK — The growing use of stablecoins tied to the U.S. dollar could reshape how banks manage liquidity and allocate assets, potentially leading institutions that support the digital tokens to hold more reserves and make fewer loans, according to a new study from the  Federal Reserve Bank of New York . The paper, titled “ Stablecoin Disintermediation ,” was authored by economists Michael Junho Lee and Donny Tou and examines how stablecoin activity affects the balance sheets and liquidity management of banks that partner with stablecoin issuers. The researchers found that while stablecoins rely on traditional banks to function, the relationships can alter the liquidity demands placed on those institutions. Banks serving stablecoin issuers tend to hold larger reserve balances and reduce the share of assets devoted to lending, shifting toward a more reserve-heavy banking model. Focus of Study The study focused on developments following the March 2023 collapse of...

Join NCOFCU partner Vining Sparks this Thursday for their economic outlook webinar

If you are a portfolio manager, CFO, or CEO/president be sure to join NCOFCU partner Vining Sparks this Thursday, July 16, at 11 a.m. ET for its third quarter economic outlook webinar. Vining Sparks' Chief Economist Craig Dismuke will evaluate economic developments and fixed income sector performance to identify risks and opportunities within the U.S. market. To attend this free webinar register today! You will receive instructions to access the webinar after your registration is confirmed. If you do not receive a registration confirmation email, please contact Vining Sparks via email . This educational event is offered to institutional investors only. Vining Sparks is a member of FINRA/SIPC.

Newly Released Fed Minutes Show Policymakers Seeking to be Flexible on Rates

04/13/2023  Tweet WASHINGTON — Newly released minutes from the Federal Reserve’s March meeting show officials are seeking to remain flexible when it comes to future rate decisions. The paradox for the Fed remains that the labor market remains strong, even as inflation continues to be high, although it cooled in March, according to new data from the Bureau of Labor Statistics. “Central bankers have spent more than a year waging a battle against the most painful burst of price increases in decades, raising interest rates to slow the economy and to wrestle price increases under control,” noted the Wall Street...

Facial recognition to secure payments will exceed 1.4 billion globally by 2025

BASINGSTOKE, U.K.– The number of users of software-based facial recognition to secure payments will exceed 1.4 billion globally by 2025, from just 671 million in 2020, according to a new study from Juniper Research. “This rapid growth of 120% demonstrates how widespread facial recognition has become; fueled by its low barriers to entry, a front-facing camera and appropriate software,” Juniper said, noting the research identified the implementation of FaceID by Apple as accelerating the growth of the wider facial recognition market, despite the challenges to facial recognition during the pandemic with face mask use. The research recommends that facial recognition vendors implement robust and rapidly evolving AI based verification checks to ensure the validity of user identity, or risk losing user trust in the authentication method as spoofing attempts increase, Juniper reported. Fingerprint Sensors The new research, Mobile Payment Authentication: Biometrics, Regulation & Market Fore...