Cathy Boucher, V.P. Operations for the credit union commented; “Our ARCA cash recycler has been a great addition to the retail branch. Our tellers appreciate the ability to process vault buys and sells without having to find a supervisor. Our manager’s appreciate the efficiencies gained by not being interrupted to assist with vault transactions. The daily machine balancing is easy, accurate and efficient. ”......Boston Firefighter’s Credit Union Chooses ARCA | ARCA
The Quiet Governance Risk Credit Unions Should Talk About By Grant Sheehan, CCUE | CCUP | CEO, NCOFCU Having spent many years both serving on a credit union board and leading as a CEO , I’ve had the opportunity to see governance from both sides of the table. That perspective has given me a deep appreciation for the delicate balance that must exist between management, leadership, and board oversight. When that balance works well, credit unions thrive. But when it slowly shifts — often unintentionally — it can create governance weaknesses that regulators and examiners increasingly watch for. In conversations with governance professionals and through years of industry experience, one theme keeps emerging: most governance problems don’t begin with bad intentions or misconduct. They begin with boards that gradually become too dependent on management. This is rarely obvious at first, but in fact, it often occurs within high-performing organizations. But slight patterns ca...

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