Skip to main content

Two Boston credit unions fight over police!

Boston is legendary for its tribal brawls: the Irish and the Brahmins, city police against the state troopers, townies versus college kids. 

Add to that list: The City of Boston Credit Union and the Boston Firefighters Credit Union.

The two credit unions that serve city employees are battling about access to the money of some of the highest paid public workers in Boston: law enforcement workers.

Looking to grow its membership, the Firefighters Credit Union last year began courting law enforcement employees — police officers, sheriff deputies, county corrections officers, and state troopers — and in November received permission to expand from the state’s primary regulator, the Massachusetts Commissioner of Banks David Cotney. 

That ignited a turf war with the more established City of Boston Credit Union, which promptly asked a Suffolk County Superior Court judge to stop the firefighters from expanding. A hearing reviewing Cotney’s ruling is scheduled for Friday.

Tussles between competing financial institutions do not usually get this emotional. Banks typically fight for customers with better interest rates or giveaways such as grills and groceries, not by trading accusations of “heavy-handed tactics” and “false and misleading statements” over recruiting customers. 

The two sides have accused each other of distorting the facts and invoking the events surrounding the Boston Marathon bombing to promote their cause, and they have fired off angry letters to the state’s banking regulator. 

‘It is up to the consumer to determine which financial institution he or she wishes to use.’

Quote Icon

“I’ve never heard of something like this before,” said Larry DiCara, a former city councilor and attorney whose memoir, “Turmoil and Transition in Boston,” was published in 2013. “This is an interesting battlefield. You could never guess they would fight over access to a credit union.”

The battle between the two has become so fraught that even the trade association representing credit unions in Massachusetts tried to intervene, to no avail. 

Not-for-profit credit unions took root in the United States in the 1900s as a way for working-class families to access affordable credit and avoid loan sharks. Massachusetts in particular was a launching pad for the credit union movement, with Edward Filene, best known for building the Filene’s department store chain, pushing laws to encourage these “people’s banks.” 

Many formed around employee groups, since that made it easier to use the worker’s earnings as collateral. Both the City of Boston Credit Union and the Boston Firefighters Credit Union have their roots in serving city workers. Neither are officially part of Boston government. 

The Firefighters union is the smaller, younger sibling of the two. It has just under 7,000 members and about $200 million in assets, compared with the 100-year-old City of Boston Credit Union, which has $320 million in assets, and 22,000 members.

But like many credit unions, these two have been pushed to expand beyond their traditional membership, as they have faced increased competition from banks, higher costs to provide new technology and products, and a deterioration in workplace bonds. This expansion has bristled banks, which argue that credit unions are getting bigger and moving away from their original mission but are still enjoying tax breaks as non-profits.

The City of Boston Credit Union has opened up its membership to people who live and work in Norfolk and Suffolk counties. In 2009, the Boston firefighters allowed any firefighter in the state to join, which brought in 400 new members.

The Firefighters credit union wants to expand further and thought law enforcement workers would be a good fit. The credit union estimates there are potentially 6,000 police officers, sheriff’s employees, and state troopers who could become members. 

Moreover, the union contends it has established an even closer rapport with law enforcement colleagues.

“Since the 2013 Marathon, there has been a new level of mutual respect and cooperation among the first responders,” with the firefighters credit union helping establish one of the first fund-raisers for bombing victims, according to its application to the state last year. “As a result, the credit union came into a point of prominence among the various police unions.” 

With law enforcement workers about 17 percent of its membership, the City of Boston Credit Union said losing them would “cause irreparable financial damage,” Stephen Green, chairman of the credit union and a Boston police officer, wrote to Cotney in November, according to court documents.

Green alleged the firefighters provided “a narrative, full of rhetoric, ambiguities, and outright false and misleading statements,” to win approval of its expansion plans.

The Marathon bombing reference struck a nerve among police members of the City of Boston Credit Union, which rallied several unions and advocacy groups, including the Boston Police Relief Association and the Boston Police Patrolmen’s Association, to its cause. Both wrote Cotney that they were happy with the city’s credit union. 

“We find the use of the Boston Marathon bombing to somehow say that the firefighters have become leaders in the Boston first responder community to be disingenuous at best,” the Boston patrolmen’s association wrote Cotney. “There were so many first responders and civilians putting themselves in harm’s way for the sake of others that day, to point to one group over any other for personal gain is beyond belief.” 

For its part, the Boston Firefighters Credit Union said it has received multiple requests from police officers to join. It accuses the City of Boston Credit Union of attempting to keep its monopoly on police officers, who account for a third of the institution’s loans. 

“That is a nice idea but it is clearly not in the best interests of the consumer to be denied the privilege of banking where they chose to do so,” said Firefighters Credit Union president John Winne, according to court documents.

Both credit unions and their attorneys declined to comment because of the ongoing litigation.

The firefighters union has yet to begin marketing to police officers because of the court action.

Cotney, too, declined to comment. But in his letter blessing the Firefighters Credit Union expansion, Cotney said competition is important for consumers. 

“Ultimately,” the banking commissioner wrote, “it is up to the consumer to determine which financial institution he or she wishes to use.” 

Deirdre Fernandes 

Comments

Popular posts from this blog

It All Starts in the Boardroom

It all starts in the boardroom—but the consequences are felt far beyond it. When Governance Breaks Down, Members Pay the Price Credit unions are built on a simple but powerful idea: they are owned by their members. Unlike traditional banks, where shareholders drive decisions, credit unions are meant to operate democratically—guided by a volunteer board elected by the very people they serve. But that model only works when participation exists. A governance breakdown happens when the people elected to oversee an institution stop truly representing the people who own it. In credit unions, this breakdown doesn’t usually come from scandal or sudden failure. It happens quietly, over time—through disengagement. The Root of the Problem: Low Engagement Most credit union members don’t vote. Board election turnout is typically in the low single digits. In some cases, it’s barely measurable. That means a very small percentage of the membership is effectively deciding who governs an institution th...

On Stablecoins, NCUA Has Opportunity to Strike Right Balance and Get it Right

By Grant Sheehan As digital payments continue to evolve, the National Credit Union Administration’s (NCUA) efforts to establish a regulatory framework for stablecoins mark an important step forward. For credit unions, especially those serving mission-driven communities like firefighters and first responders, access to emerging financial technologies is not just an opportunity but a necessity to remain competitive and relevant. The  National Council of Firefighter Credit Unions  (NCOFCU) appreciates the  thoughtful input  provided by both America’s Credit Unions and the Defense Credit Union Council (DCUC) on the NCUA’s proposed stablecoin framework. We find strong merit in the recommendations of both organizations and believe their combined perspectives offer a constructive roadmap for getting this right. Important First Phase, But… At its core, the proposal represents an important first phase in implementing the stablecoin provisions of the GENIUS Act. Establishing a...

The Skills Board Chairs Need Now: Leading Through Complexity, Not Control

Grant Sheehan CCUE | CCUP | CEO-NCOFCU The role of the board chair has quietly—but fundamentally—changed. A decade ago, success was defined by experience, authority, and strategic judgment. Today, those traits are still relevant—but no longer sufficient. The modern board chair operates in a world shaped by competing stakeholder demands, technological disruption, geopolitical uncertainty, and increasing scrutiny. What emerges is a role that is less about control—and more about navigating complexity. Below are the core capabilities that now define effective board leadership. 1. From Authority to Orchestration The most important shift is conceptual. Board chairs are no longer expected to be the smartest voice in the room. Instead, they are expected to make the room smarter . This requires the ability to: Synthesize large volumes of information Reconcile conflicting perspectives Facilitate high-quality dialogue Traditional strengths like executive experience matter less than the ability to...

It's Financial Literacy Month

April is Financial Literacy Month—a time dedicated to empowering individuals and families with the knowledge and tools needed to make informed financial decisions. Whether you're budgeting, saving, managing debt, or planning for the future, improving your financial literacy can have a lasting impact on your well-being. We invite you to explore our Consumer Education website, where you'll find helpful resources, tips, and guidance to support your financial journey. If you find it valuable, please share it with your family and friends—because financial knowledge is even more powerful when it’s shared. https://www.ncofcu.org/financial-literacy  ================================================= Remember, you're not alone with  NCOFCU.org Join/Upgrade Check out some of NCOFCU's additional features: Annual Conference First Responder Credit Union Academy Financial Literacy Podcasts YouTube Mini's Advocacy  

Sunday Reading - Why the IRS is necessary

  'Taxman'   Why the IRS is necessary The Internal Revenue Service, or IRS, is a division of the US Treasury Department created in 1862   that enforces the Internal Revenue Code —Title 26 of the US Code, a compilation of federal statutes—and, effectively, oversees tax collection. In 2024, the IRS's roughly 75,000 employees collected roughly $5T in tax revenue.   Given its role in diverting household income streams, it also has a bad reputation. Half of Americans had an "unfavorable view" of the IRS as of 2024 ( see data ). In a ranking of 16 well-known federal agencies by popularity that year, t...

How Your Bank/Credit Union Can Fight ‘Soft Switching’ — and Even Steal a Few Accounts of Your Own

Your Members Aren't Leaving in a Huff, They're Just Fading Away. Here's How to Stop It. “Soft switching” is picking up as Americans’ financial activity continues to fragment among multiple players, according to new research from JD Power. This trend has implications both for banks and credit unions that want to retain and grow existing relationships, as well as those that would also like to expand by snapping up accounts from other institutions. Key risk:  Once someone establishes a relationship with another provider, their one-time primary financial institution risks slipping into second place — or even losing the relationship entirely. Need to Know: The average checking account customer now has three deposit accounts at different institutions, the study found. One out of five consumers moved money away from their primary financial institution in the past three months, according to the study, an increase over the 17% rate seen in the previous edition. Departures aren’t sud...

Where are your children banking?

  Grant Sheehan CCUE | CCUP | CEO, NCOFCU The B reach  Between Purpose and Experience Just recently, I came across a story that has stayed with me. It wasn’t dramatic in the traditional sense. There was no scandal, no crisis, no headline-grabbing failure. In fact, it was something much quieter than that. It was simply the story of an eighteen-year-old leaving his credit union. On the surface, that might not sound remarkable. Young people move their money frequently. They open new accounts, experiment with apps, follow trends, and often make financial decisions influenced by the digital tools at their disposal. But this story was different. This young man had been a credit union member since he was a few weeks old, as many credit unions do. His mother has spent her career working inside the credit union movement as an executive. For eighteen years, his financial life was connected to a credit union. If anyone might be expected to remain a lifelong member, it wou...

AI: A new fraud frontier

While fraudsters and their schemes are far from new, the fraud market reached an unprecedented milestone in 2023. According to data from the Federal Trade Commission (FTC), 2.6 million fraud reports were filed, with consumers losing more than $10 billion to fraud last year alone. An increase of 14% over 2022, this is the first time fraud losses have reached the double-digit, billion-dollar benchmark. The top types of fraud included imposter and investment scams, with each type of fraud loss experiencing an increase. This increase in fraud might be due in part to the advancement of technological innovations that are now widely accessible to everyone. Take artificial intelligence (AI), for example. While tools like ChatGPT have a significant upside, there is also a downside to their widespread availability, specifically in that they don’t discriminate between good and bad actors. Generative AI programs have actually made it possible to conduct phishing or behavioral fraud t...

Lots of Interest in Crypto, But 60% Say They Don’t Understand It, Survey Finds, Even As…

10/31/2022 CUTodayu WILTON, Conn.–Cryptocurrency investors are attracted by the opportunity for growth, but a high level of skepticism and lack of understanding remains, according to new research. In fact, 60% of respondents to the survey of more than 10,000 people admitted they don’t understand cryptocurrency The research by consumer insights provider  Toluna  surveyed people between the ages of 18 and 64 years from four regions and 19 markets to understand consumer perceptions around cryptocurrency during August 2022. The survey builds on previous waves of research carried out in December 2021 and June 2022, and examines how perceptions of cryptocurrency have continued to develop and change over time, the company said. ...

Here’s What Independent Businesses are Reporting About Plans for Employee Compensation

WASHINGTON–The National Federation of Independent Business is reporting its July jobs report  has found a seasonally adjusted net 33% of small business owners reported raising compensation in July, down five points from June and the lowest reading since April 2021. It further found a net 18% (seasonally adjusted) plan to raise compensation in the next three months, down four points from June.  “Fewer small business owners are planning to raise compensation in the coming months, and plans to hire remain stable,” NFIB Chief Economist Bill Dunkelberg said in a statement. “July marks the second month of net gains in employment on Main Street, and the number of firms with open positions remains exceptionally high.” The Findings According to...