Skip to main content

NATIONAL CREDIT UNION ADMINISTRATION Priorities for 2016

Supervisory Priorities for 2016
NATIONAL CREDIT UNION ADMINISTRATION
1775 Duke Street, Alexandria, VA 22314
DATE:
January 2016
LETTER No.:
16-CU-01
TO:
Federally Insured Credit Unions
SUBJ:
Supervisory Priorities for 2016
Page Content

Dear Board of Directors and Chief Executive Officer:
     This letter is intended to assist you in preparing for your next NCUA examination.  NCUA field staff will continue to use the streamlined small credit union exam program procedures for credit unions with assets up to $50 million and CAMEL ratings of 1, 2, or 3.  For all other credit unions, field staff will conduct risk-focused examinations, which concentrate on the areas of highest risk, new products and services, and compliance with federal regulations.
     Below are NCUA’s top areas of supervisory focus that are broadly applicable for credit unions in 2016.

Cybersecurity Assessment
     Cybersecurity threats continue to represent significant potential operational risks to financial institutions.  Cyberattacks are expected to increase in frequency and severity as worldwide interconnectedness grows and the capabilities to conduct cyberattacks become more sophisticated and easier for criminals or terrorists to obtain.  As in 2014 and 2015, NCUA will continue to carefully evaluate credit unions’ cybersecurity risk management.  
     In June 2015, NCUA released a Cybersecurity Assessment Tool jointly with the other member agencies of the Federal Financial Institutions Examination Council (FFIEC).  The tool provides a structured methodology for credit unions to manage information security and protect member information more effectively. 
The tool is designed to enhance cybersecurity oversight and management capabilities, and to identify any gaps in an institution’s risk-management practices.  Credit unions can use this tool to enhance their cybersecurity preparedness. 
     NCUA encourages all credit unions to use the FFIEC tool to manage cybersecurity risks.  NCUA also plans to begin incorporating the Cybersecurity Assessment Tool into our examination process in the second half of 2016.
     Throughout 2016, NCUA will continue to foster and facilitate sharing of best practices to strengthen credit unions’ existing cybersecurity programs.  For additional cybersecurity resources, please visit the Cybersecurity Resources Page on NCUA’s website.

Response Programs for Unauthorized Access to Member Information
     Incident response procedures are a key part of a credit union’s information security program.  In 2016 examinations, NCUA field staff will be reviewing credit unions’ incident response programs. 
     Appendix B to Part 748 of NCUA rules and regulations, Guidance on Response Programs for Unauthorized Access to Member Information and Member Notice, outlines the minimum components of an incident response program that federally insured credit unions need to develop and implement.  An incident response program is needed to address unauthorized access to, or use of, member information that could result in substantial harm or inconvenience to a member. 

Bank Secrecy Act Compliance
NCUA remains vigilant in ensuring the credit union system is not used to launder money or finance criminal or terrorist activity.  All federally insured credit unions must perform certain recordkeeping and meet reporting requirements to detect this type of activity as required by the Bank Secrecy Act.  
     NCUA field staff are required to review credit unions’ compliance with the Bank Secrecy Act and to complete the related examination questionnaire at every examination.  In 2016, NCUA field staff will focus on credit unions’ relationships with money services businesses, also known as MSBs. 
     Credit unions can provide services to an MSB while meeting BSA requirements, but should be aware of the unique risk exposure MSBs can present and the corresponding need for commensurate expertise and monitoring systems.  In 2014, NCUA issued guidance to field staff and credit unions on Identifying and Mitigating Risks of Money Service Businesses.  The guidance describes the steps credit unions should take to mitigate any money-laundering risks posed by MSBs.
     If your credit union provides services to an MSB, field staff will verify that you meet the following minimum expectations established by NCUA and federal banking agencies:
  • Perform customer identification program procedures;
  • Ensure each MSB is registered with the Financial Crimes Enforcement Network (FinCEN) and is in compliance with state and local licensing requirements; and
  • Conduct a BSA/anti-money laundering risk assessment to document the level of risk associated with each MSB account and determine whether greater due diligence is necessary.
For compliance information and additional resources, see the Bank Secrecy Act page on NCUA’s website.

Interest Rate Risk
     Interest rate risk (IRR) remains a key supervisory focus as interest rates have begun to rise.  Rising rates may prove challenging for those credit unions that hold high concentrations of long-term assets funded with short-term liabilities.
     NCUA is in the process of updating interest rate risk management supervisory guidance, which will be published in 2016.  As part of this effort, NCUA field staff will transition to the updated IRR examination procedures over the course of 2016.  The new procedures will improve the efficiency of reviews by focusing field staff resources on those credit unions with elevated levels of IRR and streamlining related exam procedures.
     Field staff will receive specialized training on evaluating IRR at the national exam program training in April 2016 and throughout the remainder of the year during regularly scheduled group meetings and other customary training venues.  Field staff will evaluate credit unions’ compliance with NCUA’s interest rate risk rule, which requires federally insured credit unions with more than $50 million in assets to develop and adopt a written policy on IRR management, and establish a program to identify, measure, monitor, and control IRR.  
Credit union officials should be prepared to provide NCUA field staff with documentation supporting the credit union’s ability to successfully manage their IRR through changing market conditions, including rising rate environments.
     For the IRR rule and guidance, see 12 CFR Part 741, Requirements for Insurance and Appendix B to Part 741, Guidance for an Interest Rate Risk Policy and an Effective Program.

TILA-RESPA Integrated Disclosure Rule
     Credit unions that have accepted applications for real estate loans on or after October 3, 2015 (except for home equity lines of credit, reverse mortgages, and commercial loans) are required to comply with the TILA-RESPA integrated disclosure rule, which the Consumer Financial Protection Bureau adopted to help consumers better understand mortgage transactions.1 
The CFPB rule requires loan originators to provide consumers with two disclosures: 

Loan Estimate Disclosure – Combines the Truth in Lending Act disclosure and the Good Faith Estimate.  The loan estimate disclosure must be delivered or placed in the mail no later than the third business day after receiving a consumer’s mortgage application. 

Closing Disclosure – Combines the final TILA disclosure and the HUD-1 Settlement Statement.  The closing disclosure must be provided to the consumer at least three business days before the consummation of a mortgage.
     The TILA-RESPA integrated disclosure rule also imposes record retention requirements and restricts mortgage originators from imposing certain fees, providing estimates, or requiring consumers to verify information before providing a loan estimate to a consumer.  Field staff will be reviewing credit unions’ compliance with the relevant provisions.
For additional information, please visit the Consumer Compliance Regulatory Resources page on NCUA’s website.

CUSO Reporting
     Regulatory requirements associated with NCUA’s CUSO rule became effective June 30, 2014.2  One of the primary changes to the rule requires all federally insured credit unions that invest in or lend to a CUSO to enter into a written agreement requiring the CUSO to submit annual reports directly to NCUA and the state supervisory authority, if applicable.
     CUSOs will start providing their annual reports through the CUSO Registry in 2016.3  Once the deadline for CUSOs to register with NCUA has passed, field staff will check to ensure any CUSO a credit union has loaned to or invested in has registered with NCUA.  
More information on the CUSO Registry is forthcoming in a separate Letter to Federally Insured Credit Unions.

Conclusion
     NCUA remains committed to protecting the safety and soundness of America’s federally insured credit unions and their more than 102 million members.  Our examiners worked successfully with thousands of credit unions in 2015 to significantly reduce losses to the National Credit Union Share Insurance Fund.
Signature SC

​Sincerely,

Debbie Matz
Chairman

Comments

Popular posts from this blog

Dolphin Debit Drives Efficiency

  Contact Us   4k Surcharge-Free ATMs for Free   Dolphin Debit Access | 1340 Rayford Rd | Spring, TX 77386 . Joe Woods, CUDE  | SVP, Marketing & Partnerships Dolphin Debit Access, LLC | A Euronet Company 1340 Rayford Park Rd., Spring, TX 77386 (M) 614-378-0367   www.dolphindebit.com ================================================= Remember, you're not alone with  NCOFCU.org Join/Upgrade Check out some of NCOFCU's additional features: First Responder Credit Union Academy Financial Literacy Podcasts YouTube Mini's Blog Job Board

Sunday Reading - Social Security 101

  Social Studies   Social Security 101 The US Social Security   system is best known for providing income to the nation’s elderly population based on the amount of money they earned during their working years.   The Social Security Act of 1935 established the program  amid the worsening poverty crisis that older Americans faced during the Great Depression. By 1934, more than half of those aged 65 and older lacked sufficient income to cover their basic living expenses.    Today, most US workers are familiar with seeing a percentage of their pretax income deducted from their paychecks and contributed to the nation’s Social Security trust funds. Starting a...

“The CU Teller of the Future”:

  “The CU Teller of the Future” : Credit union tellers will continue to play an important role, but their work will shift from routine transactions to relationship-driven financial guidance. Technology will handle more basic tasks, freeing tellers to focus on personalized service, financial coaching, and member trust. What Future Tellers Will Focus On The teller of the future will deliver member-centric, personalized experiences by anticipating needs, offering proactive guidance, and explaining financial products in simple, supportive ways. They’ll need to be comfortable working across multiple channels —in person, mobile, chat, and video—while keeping service seamless. A security-first mindset will be essential, including fraud awareness and helping members practice safe digital habits. Tellers will also play a growing role in financial wellness , assisting with budgeting, saving, debt management, and long-term planning. Strong knowledge of compliance and documentation will...

'Tis the season for fraud! Teller questions if member fraud is suspected.

  When a credit union employee suspects a member may be subject to fraud, they should initiate a careful conversation focusing on the nature of the transaction and external influences. The goal is to help the member identify red flags without the employee asking for sensitive personal information that the credit union should already have on file.  Initial Verification Questions    .pdf Before discussing the specifics of the suspicious activity, the employee should confirm the member's identity in accordance with established internal protocols.  Questions About the Transaction/Activity If the member confirms they are conducting a suspicious transaction (e.g., a large wire transfer or purchase of gift cards ), the employee should ask questions to help the member pause and think critically:  "What is the purpose of this transaction?" "Do you personally know the person or business you are sending money to?" "Have you ever met the...

Advice On Winning Over Gen Z In ’25

NEW YORK—As 2025 approaches the close of Q1, how can credit unions win over Gen Z? By tailoring credit rewards for a digital-first generation, a new report recommends. Gen Z is reshaping the workforce and redefining financial behaviors. As of 2024, this generation is poised to surpass Baby Boomers in workforce size and will make up 30% of the workforce by 2030. This rapid growth presents a major opportunity for financial institutions to tap into a younger, digitally native audience with distinct spending habits and financial needs, emphasized a GlobalData report authored by Zachary Johnson, specialist, campaign execution & strategy, financial services at VDX.tv. “Unlike previous generations, Gen Z’s economic journey has been shaped by inflation and delayed career starts due to the pandemic and skyrocketing living costs. These factors have made them highly dependent on credit, with Gen Zers being 23% more likely to own a credit card than Millennials at the same age, and carrying...

‘No One Wants a New Car Now.’ WSJ Columnist Offers His Take on Why

NEW YORK–That new car smell isn’t quite the intoxicating perfume it has been for a long time, according to one automotive analyst. Under the headline, “No One Wants a New Car Now. Here’s Why,” the Wall Street Journal’s well-regarded automotive columnist, Dan Neal, observed that “America’s fleet of cars and trucks is also getting long in the tooth.” Neal’s reference was to a study by S&P Global Mobility that found the average age of vehicles in the U.S. is now 12.6 years, up more than 14 months since 2014, with the average age of passenger cars hitting14 years. All-Time High Burden “In the past, the average-age statistic was taken as a sign of transportation’s burden on household budgets,” Neal wrote. “Those burdens remain near all-time hig...

IRS Issues Ruling on Federal Credit Unions and COVID Credit

WASHINGTON–The Internal Revenue Service has issued a ruling that credit unions can receive a 2021 COVID Credit, but not 2020. In other words, federally chartered CUs can’t claim the employee retention credit for periods in 2020 but can do so for periods in 2021, because later amendments to the terms of the credit made them eligible, according to the IRS. Specifically, FCUs can’t claim the credit for wages paid after March 12, 2020, and before Jan. 1, 2021. The ruling was issued by the IRS Office of Chief Counsel in a newly released legal  memorandum . According to the IRS, FCUs are able to claim the credit for wages paid after Dec. 31, 2020, and before Oct. 1, 2021, the IRS said. The Employee Retention Credit (ERC) – sometimes called the Empl...

Chairman Hauptman’s Remarks for FLEC Public Meeting (Trump Accounts)

  As Prepared for Delivery on February 6, 2026 Meeting Focus: Implementation and Outreach for Trump Accounts Good morning and thank you to our colleagues at the U.S. Department of the Treasury and members of the Financial Literacy and Education Commission for convening today’s important discussion. I also want to express my appreciation for this body’s leadership in encouraging savings and advancing the broader goal we all share—ensuring that every American has a meaningful opportunity to build financial capability, resilience, and long-term financial security. There’s a lot to like about Trump Accounts, including how easy it is to start the process when filing your taxes. These accounts were clearly designed with behavioral economics in mind. That is to say, things that are easier to do are more likely to get done. Trump accounts also turn all these kids into investors. The more Americans that identify as investors, the better off we are. Investing done by regular people turns Mar...

Health Coverage Tailored for You! Allstate Health Solutions

Health Coverage Tailored for You!  Allstate Health Solutions At the National Council of Firefighter Credit Unions ( NCOFCU), we can help credit unions and their members find health coverage that supports their lifestyle and budget . Through our partnership with Allstate Health Solutions , you get access to flexible health plan options — including short-term medical, supplemental coverage, dental, and more — designed to fill gaps and bring peace of mind when life shifts or coverage matters most. Why choose Allstate Health Solutions?   https://ncofcu.allstatehealth.com/ Flexible health plan options — Explore short-term medical, supplemental accident, critical illness, and dental coverage that fits your needs and budget. Coverage made simple — Find and compare plans quickly with our easy online experience. Support for transitions — Ideal for periods between job-based coverage, changes in life circumstances, or when you want supplement...