Skip to main content

NATIONAL CREDIT UNION ADMINISTRATION Priorities for 2016

Supervisory Priorities for 2016
NATIONAL CREDIT UNION ADMINISTRATION
1775 Duke Street, Alexandria, VA 22314
DATE:
January 2016
LETTER No.:
16-CU-01
TO:
Federally Insured Credit Unions
SUBJ:
Supervisory Priorities for 2016
Page Content

Dear Board of Directors and Chief Executive Officer:
     This letter is intended to assist you in preparing for your next NCUA examination.  NCUA field staff will continue to use the streamlined small credit union exam program procedures for credit unions with assets up to $50 million and CAMEL ratings of 1, 2, or 3.  For all other credit unions, field staff will conduct risk-focused examinations, which concentrate on the areas of highest risk, new products and services, and compliance with federal regulations.
     Below are NCUA’s top areas of supervisory focus that are broadly applicable for credit unions in 2016.

Cybersecurity Assessment
     Cybersecurity threats continue to represent significant potential operational risks to financial institutions.  Cyberattacks are expected to increase in frequency and severity as worldwide interconnectedness grows and the capabilities to conduct cyberattacks become more sophisticated and easier for criminals or terrorists to obtain.  As in 2014 and 2015, NCUA will continue to carefully evaluate credit unions’ cybersecurity risk management.  
     In June 2015, NCUA released a Cybersecurity Assessment Tool jointly with the other member agencies of the Federal Financial Institutions Examination Council (FFIEC).  The tool provides a structured methodology for credit unions to manage information security and protect member information more effectively. 
The tool is designed to enhance cybersecurity oversight and management capabilities, and to identify any gaps in an institution’s risk-management practices.  Credit unions can use this tool to enhance their cybersecurity preparedness. 
     NCUA encourages all credit unions to use the FFIEC tool to manage cybersecurity risks.  NCUA also plans to begin incorporating the Cybersecurity Assessment Tool into our examination process in the second half of 2016.
     Throughout 2016, NCUA will continue to foster and facilitate sharing of best practices to strengthen credit unions’ existing cybersecurity programs.  For additional cybersecurity resources, please visit the Cybersecurity Resources Page on NCUA’s website.

Response Programs for Unauthorized Access to Member Information
     Incident response procedures are a key part of a credit union’s information security program.  In 2016 examinations, NCUA field staff will be reviewing credit unions’ incident response programs. 
     Appendix B to Part 748 of NCUA rules and regulations, Guidance on Response Programs for Unauthorized Access to Member Information and Member Notice, outlines the minimum components of an incident response program that federally insured credit unions need to develop and implement.  An incident response program is needed to address unauthorized access to, or use of, member information that could result in substantial harm or inconvenience to a member. 

Bank Secrecy Act Compliance
NCUA remains vigilant in ensuring the credit union system is not used to launder money or finance criminal or terrorist activity.  All federally insured credit unions must perform certain recordkeeping and meet reporting requirements to detect this type of activity as required by the Bank Secrecy Act.  
     NCUA field staff are required to review credit unions’ compliance with the Bank Secrecy Act and to complete the related examination questionnaire at every examination.  In 2016, NCUA field staff will focus on credit unions’ relationships with money services businesses, also known as MSBs. 
     Credit unions can provide services to an MSB while meeting BSA requirements, but should be aware of the unique risk exposure MSBs can present and the corresponding need for commensurate expertise and monitoring systems.  In 2014, NCUA issued guidance to field staff and credit unions on Identifying and Mitigating Risks of Money Service Businesses.  The guidance describes the steps credit unions should take to mitigate any money-laundering risks posed by MSBs.
     If your credit union provides services to an MSB, field staff will verify that you meet the following minimum expectations established by NCUA and federal banking agencies:
  • Perform customer identification program procedures;
  • Ensure each MSB is registered with the Financial Crimes Enforcement Network (FinCEN) and is in compliance with state and local licensing requirements; and
  • Conduct a BSA/anti-money laundering risk assessment to document the level of risk associated with each MSB account and determine whether greater due diligence is necessary.
For compliance information and additional resources, see the Bank Secrecy Act page on NCUA’s website.

Interest Rate Risk
     Interest rate risk (IRR) remains a key supervisory focus as interest rates have begun to rise.  Rising rates may prove challenging for those credit unions that hold high concentrations of long-term assets funded with short-term liabilities.
     NCUA is in the process of updating interest rate risk management supervisory guidance, which will be published in 2016.  As part of this effort, NCUA field staff will transition to the updated IRR examination procedures over the course of 2016.  The new procedures will improve the efficiency of reviews by focusing field staff resources on those credit unions with elevated levels of IRR and streamlining related exam procedures.
     Field staff will receive specialized training on evaluating IRR at the national exam program training in April 2016 and throughout the remainder of the year during regularly scheduled group meetings and other customary training venues.  Field staff will evaluate credit unions’ compliance with NCUA’s interest rate risk rule, which requires federally insured credit unions with more than $50 million in assets to develop and adopt a written policy on IRR management, and establish a program to identify, measure, monitor, and control IRR.  
Credit union officials should be prepared to provide NCUA field staff with documentation supporting the credit union’s ability to successfully manage their IRR through changing market conditions, including rising rate environments.
     For the IRR rule and guidance, see 12 CFR Part 741, Requirements for Insurance and Appendix B to Part 741, Guidance for an Interest Rate Risk Policy and an Effective Program.

TILA-RESPA Integrated Disclosure Rule
     Credit unions that have accepted applications for real estate loans on or after October 3, 2015 (except for home equity lines of credit, reverse mortgages, and commercial loans) are required to comply with the TILA-RESPA integrated disclosure rule, which the Consumer Financial Protection Bureau adopted to help consumers better understand mortgage transactions.1 
The CFPB rule requires loan originators to provide consumers with two disclosures: 

Loan Estimate Disclosure – Combines the Truth in Lending Act disclosure and the Good Faith Estimate.  The loan estimate disclosure must be delivered or placed in the mail no later than the third business day after receiving a consumer’s mortgage application. 

Closing Disclosure – Combines the final TILA disclosure and the HUD-1 Settlement Statement.  The closing disclosure must be provided to the consumer at least three business days before the consummation of a mortgage.
     The TILA-RESPA integrated disclosure rule also imposes record retention requirements and restricts mortgage originators from imposing certain fees, providing estimates, or requiring consumers to verify information before providing a loan estimate to a consumer.  Field staff will be reviewing credit unions’ compliance with the relevant provisions.
For additional information, please visit the Consumer Compliance Regulatory Resources page on NCUA’s website.

CUSO Reporting
     Regulatory requirements associated with NCUA’s CUSO rule became effective June 30, 2014.2  One of the primary changes to the rule requires all federally insured credit unions that invest in or lend to a CUSO to enter into a written agreement requiring the CUSO to submit annual reports directly to NCUA and the state supervisory authority, if applicable.
     CUSOs will start providing their annual reports through the CUSO Registry in 2016.3  Once the deadline for CUSOs to register with NCUA has passed, field staff will check to ensure any CUSO a credit union has loaned to or invested in has registered with NCUA.  
More information on the CUSO Registry is forthcoming in a separate Letter to Federally Insured Credit Unions.

Conclusion
     NCUA remains committed to protecting the safety and soundness of America’s federally insured credit unions and their more than 102 million members.  Our examiners worked successfully with thousands of credit unions in 2015 to significantly reduce losses to the National Credit Union Share Insurance Fund.
Signature SC

​Sincerely,

Debbie Matz
Chairman

Comments

Popular posts from this blog

Honoring Our Member Credit Unions Ranked Among the Top 100 in 2025

Celebrating Excellence: Honoring Our Member Credit Unions Ranked Among the Top 100 in 2025   Best-performing US credit unions of 2025 At NCOFCU, we take immense pride in the strength, resilience, and impact of our member credit unions. Today, we are thrilled to recognize and celebrate several of our members who have earned a place among the Top 100 Best Performing Credit Unions of 2025 —a testament to their unwavering commitment to service, financial stewardship, and community leadership. This achievement is not just about rankings—it reflects the daily dedication to members, the trust built within communities, and the innovation that continues to drive our movement forward. 🌟 Our Honored Members We proudly congratulate the following institutions for their outstanding performance: #7 – Long Beach Firemen's Credit Union A remarkable top-10 finish that highlights exceptional operational excellence and member value. Long Beach Firemen’s CU continues to set a high bar for perform...

The United States at 250: How the Country Has Changed in the Past 50 Years

  In July, the United States will celebrate its 250th anniversary. The country’s last major milestone was 50 years ago, at its bicentennial on July 4, 1976. U.S. society has changed profoundly since then. Over the past five decades, the U.S. population has  aged significantly,  with the percentage of people 65 and older nearly doubling. The country has also become  more racially and ethnically diverse,  as growing shares of people identify as Asian or Hispanic. And following more than 70 million immigrant arrivals, the percentage of  foreign-born people  in the population has more than tripled.  Americans are also  less likely to be married  than ever before. Women – who now have far more options outside of the home than they did in 1976 – have contributed to a  boom in higher education  and helped  expand the workforce.  And even though many Americans are financially better off than they were 50 years ago,  econ...

Fire Police City County FCU rebrands to reflect company growth

FORT WAYNE, Ind. (WANE) – A federal credit union with a long history in the Fort Wayne area is changing its name to something that the company said Tuesday reflects its ability to serve a larger sector. Fire Police City County Federal Credit Union, founded in 1933, will go by Summit Choice Credit Union starting in April. Members and locals will start to notice new signage and aesthetic changes at each branch throughout the month. The rebranding does not affect the credit union’s structure, ownership, or member accounts, according to the news release. Summit Choice Credit Union remains a member-owned financial cooperative, governed by the same principles and operated by the same team.  Its website  reminds members that new cards are being issued due to the rebranding. The credit union was originally formed for the families of local firefighters. Today, it serves employees of more than 350 local businesses around greater Fort Wayne. “Adopting the name Summit Choice Credi...

When Cooperation Turns To Competition: A Turning Point For The Firefighter Credit Union Movement

  By Grant Sheehan For decades, firefighter credit unions have stood as a model of what cooperative finance is meant to be—institutions built not to compete ruthlessly, but to serve a shared mission: supporting the financial well-being of those who risk their lives in service to others. That’s what makes the recent actions of Firefighter First Credit Union so concerning. Firefighter First FCU was not just another participant; it was a founding member of the National Council of Firefighter Credit Unions (NCOFCU). It helped shape the very principles of collaboration, mutual respect, and non-encroachment that have long defined our community. Those principles weren’t accidental; they were intentional safeguards to ensure that firefighter-focused credit unions could grow together, not at each other’s expense. But something has changed. Firefighter First FCU’s decision to pursue a nationwide charter marks a clear shift in direction—from cooperation to direct competition. This isn’t simpl...

Agencies Issue Exemption Order To Customer Identification Program (CIP) Requirements

WASHINGTON--The Federal Deposit Insurance Corporation, the Office of Comptroller of the Currency, and NCUA, with the concurrence of the Financial Crimes Enforcement Network, issued an order Friday granting an exemption from a requirement of the Customer Identification Program (CIP) Rule implementing Section 326 of the USA PATRIOT Act. The CIP Rule requires a bank or credit union to obtain taxpayer identification number (TIN) information from its customer before opening an account, and the exemption permits a bank or credit union to use an alternative collection method to obtain TIN information from a third-party rather than from the customer, the agencies stated in a joint release. The order applies to accounts at all entities supervised by the agencies. "Since the CIP Rule was issued initially in 2003, there has been a significant evolution in the ways consumers access financial services, along with a rise in reported customer reluctance to provide their full TIN due, in part, to...

What Gen Z Is Really Looking For In A Credit Union

  Gen Z’s faith in traditional institutions gives credit unions a rich opportunity to serve as a key source of financial guidance. Sponsored Content By Adrenaline, Inc. Credit unions can strengthen loyalty with the influential Generation Z by connecting their brand’s purpose, financial guidance, and in-branch experience. Widely described as digital natives, Gen Z meets many of their everyday banking needs with mobile apps and digital tools across multiple providers. While younger consumers certainly expect seamless digital functionality from their primary financial provider, what they value even more is meaningful advice and trusting relationships. Because beneath Gen Z’s technological savvy is a measurable confidence gap —  one that impacts every aspect of their financial lives. According to  Adrenaline’s 2026 Gen Z research  conducted with Alexander Babbage, 36% of Gen Z say they find financial matters confusing, and one in three report feeling overwhelmed by money...

Employers should take note, as company culture starts with professional development.

Employees and employers alike may have thought they understood company culture, and likely did until recently. Coming to work, knowing company values, interacting with others are all no brainers when it comes to the driving forces that make up company culture. Buy a seismic shift is occurring on two fronts. One, various generations are working together in multiple industries and two; the pandemic has changed attitudes about where work can occur and how that may or may not affect culture. The Linkedin Global Trends 2022 report says more freedom to work where and when employees want, as well as attention to wellbeing, are important demands employers need to consider. Consider the numbers: when picking a new job, 63% of professionals put work-life balance as the top priority. Sixty percent are interested in compensation and benefits and 40% say the colleagues and culture they will be working with are their top priorities. Employers should take note as company culture starts with profess...

Fed Gets Green Light for Interest Rate Cuts as Unemployment Rate Jumps to 4-Year High

The Federal Reserve is now seen as likely to   cut interest rates   multiple times before the end of the year, following another weak jobs report that showed unemployment jumping to a four-year high. The U.S. economy added just 22,000 jobs in August, less than economists had expected, the  Bureau of Labor Statistics  reported Friday. The unemployment rate rose to 4.3%, up slightly from 4.2% in July but hitting the highest level seen since October 2021, when the economy was still recovering from pandemic-driven layoffs. Although the new jobs report was troubling news for the economy, for prospective homebuyers with secure jobs it likely means further easing in  mortgage rates  in the days to come. Mortgage rates hinge primarily on the yields of  10-year Treasury notes , which plunged Friday to their lowest level since early April, when President  Donald Trump 's Liberation Day tariff announcement sparked panic in financial markets. It signals furth...

Long-Stalled Credit Card Competition Act Moves Forward In Senate Clarity Act Markup

WASHINGTON—A long-stalled bipartisan push to boost competition in the credit card market moved closer to becoming law late Friday, as Sens. Roger Marshall (R-KS) and Dick Durbin (D-IL) advanced a new amendment attached to the Senate Agriculture Committee’s markup of the Digital Asset Market Structure and Investor Protection Act, commonly known as the Clarity Act. Dick Durbin The amendment, a core component of the long-debated Credit Card Competition Act, would prohibit major credit-card networks and large issuing banks from enforcing network exclusivity on credit cards. Supporters argue the measure would expand transaction-routing competition, weaken the dominance of the largest payment networks, and reduce swipe fees that merchants say inflate consumer prices. The renewed momentum reflects President Trump’s recent backing of efforts to rein in credit card costs, a shift that has altered the political trajectory of legislation that has struggled to advance in prior Congresses. With Tru...

USPS Defends Banking Pilot, While Opponents Call It Illegal

  By David Baumann - July 11, 2022 Program has faced opposition from the outset, including from credit union groups, and has struggled to gain real traction. The U.S. Postal Service (USPS) argued this week that the controversial pilot program it is operating i...