Skip to main content

Stay Ready: Avoid Holiday Scams

The holidays are here, and so are the scammers. Cybercriminals are lurking around every corner, waiting to steal your personal information and hard-earned money. The best way to protect yourself is by educating yourself. Keep reading to learn how to practice good cyber hygiene this holiday season. 

According to the Internet Crime Complaint’s 2021 Report, non-payment and non-delivery scams cost Americans more than $337 million. Credit card scams cost them another $173 million. A non-payment scam is when a seller ships goods or provides services but never receives payment. Non-delivery is when a buyer pays for goods or services online and never receives them. We hear horror stories every year, but how do we make sure we don’t become a statistic? 

The best course of action is to question everything. Always do your research and pay attention to what you’re interacting with digitally before you start clicking and giving out your card number, passwords, and sensitive information. Phishing is one of the biggest threats to your personal and financial information. “Almost 95% of breaches are due to some kind of phishing attack that happened prior,” says Roy Ross, our Chief Information Security Officer. Always check website URLs to make sure they’re legitimate sites. A telltale sign of a suspicious website is if the web address is missing HTTPS. Beware of phishing emails, texts, and phone calls. If you don’t recognize a number, do a Google search and see if it’s connected to a legitimate business. Examine the address that an email is sent from before you click on links and attachments. If it looks suspicious, it's most likely a scam. 

When making purchases, research the seller before you commit to buying. Read site reviews on their website and other sites. The seller could plant fake positive reviews on their website to cover up any evidence of a scam. Never wire money to any seller or pay with a prepaid gift card. Scammers will ask you for gift card information and drain the funds. Another pro tip is to never shop on public wifi. Never make any purchases or transactions on Wi-Fi that is not secure. Hackers wait to capture your information when you send it through these networks. 

Another good cyber habit is to stay on top of your credit card statements. Keep your receipts and compare them to your statements. If you notice suspicious activity, dispute it with your credit card company immediately. Keep your eye out for fake charities and fake freebies. Vet out organizations before you give them your money. Avoid social media ads or messages that say you won a free iPhone or other hot items. A good rule of thumb is that if it looks too good to be true, it probably is. 

“It’s important for everybody to know how to protect themselves when they're online,” says Ross. No one is exempt from coming across scams, but you can always learn how to protect yourself from falling victim. When you educate yourself on what to look for and how to respond, you prevent hackers from stealing your holiday spirit (and private information)! 


You know how to protect yourself, but is your business safe this holiday season? #StayReady and #SecureEverything with CYBERCOMMANDER. Contact us for more information.

By Gia Tims

Comments

Post a Comment

Please no profanity or political comments.

Popular posts from this blog

NCUA Board briefed on four topics

The NCUA Board heard briefings on four topics during its meeting Thursday, including the status of the deregulation initiative, a clarification regarding existing rules applicable to brokered and reciprocal deposit arrangements, and the agency’s 2026-2030 Strategic Plan and 2026 Annual Performance Plan.   Acting Director of the Office of Examination and Insurance Amanda Parkhill provided an overview of Phase 1 of the agency’s Deregulation Project, which focuses on targeted, technical changes to remove outdated or unnecessary requirements and improve clarity. The agency made it clear that the effort will likely continue into late 2026 or early 2027, evolving over time based on policy priorities and stakeholder input.   NCUA General Counsel Frank Kressman briefed the board on brokered and reciprocal deposit arrangements and the NCUA’s FAQs on this topic. The briefing demonstrated how a brokered deposit network operates with respect to low-income designated (LID) FICUs ...
Post a Comment
Read Complete Article HERE>»

How Your Bank/Credit Union Can Fight ‘Soft Switching’ — and Even Steal a Few Accounts of Your Own

Your Members Aren't Leaving in a Huff, They're Just Fading Away. Here's How to Stop It. “Soft switching” is picking up as Americans’ financial activity continues to fragment among multiple players, according to new research from JD Power. This trend has implications both for banks and credit unions that want to retain and grow existing relationships, as well as those that would also like to expand by snapping up accounts from other institutions. Key risk:  Once someone establishes a relationship with another provider, their one-time primary financial institution risks slipping into second place — or even losing the relationship entirely. Need to Know: The average checking account customer now has three deposit accounts at different institutions, the study found. One out of five consumers moved money away from their primary financial institution in the past three months, according to the study, an increase over the 17% rate seen in the previous edition. Departures aren’t sud...
Post a Comment
Read Complete Article HERE>»

Sunday Reading - Landmine Rat Honored

  Landmine Rat Honored   Cambodia unveiled the world’s first statue honoring a landmine-detecting rat (w/photo) Friday. Magawa the rat lived to 8 years old and identified more than 100 landmines and other explosives from 2016 to 2021.  There are more than 100 African pouched rats deployed in landmine detection operations across the world. To identify mines, the rats are trained to sniff out explosive compounds like trinitrotoluene, or TNT. (The rats are not heavy enough to trigger detonation.) In Cambodia, up to 6 million landmines remain undiscovered, most planted during three decades of conflict, from the Vietnam War era through Cambodia's civil war . Since 1979, roughly 20,000 people have been killed in Cambodia, and roughly 40,000 wounded as a result of the mines. Magawa cleared more than ...
Post a Comment
Read Complete Article HERE>»

It All Starts in the Boardroom

It all starts in the boardroom—but the consequences are felt far beyond it. When Governance Breaks Down, Members Pay the Price Credit unions are built on a simple but powerful idea: they are owned by their members. Unlike traditional banks, where shareholders drive decisions, credit unions are meant to operate democratically—guided by a volunteer board elected by the very people they serve. But that model only works when participation exists. A governance breakdown happens when the people elected to oversee an institution stop truly representing the people who own it. In credit unions, this breakdown doesn’t usually come from scandal or sudden failure. It happens quietly, over time—through disengagement. The Root of the Problem: Low Engagement Most credit union members don’t vote. Board election turnout is typically in the low single digits. In some cases, it’s barely measurable. That means a very small percentage of the membership is effectively deciding who governs an institution th...
Post a Comment
Read Complete Article HERE>»

It's Financial Literacy Month

April is Financial Literacy Month—a time dedicated to empowering individuals and families with the knowledge and tools needed to make informed financial decisions. Whether you're budgeting, saving, managing debt, or planning for the future, improving your financial literacy can have a lasting impact on your well-being. We invite you to explore our Consumer Education website, where you'll find helpful resources, tips, and guidance to support your financial journey. If you find it valuable, please share it with your family and friends—because financial knowledge is even more powerful when it’s shared. https://www.ncofcu.org/financial-literacy  ================================================= Remember, you're not alone with  NCOFCU.org Join/Upgrade Check out some of NCOFCU's additional features: Annual Conference First Responder Credit Union Academy Financial Literacy Podcasts YouTube Mini's Advocacy  
Post a Comment
Read Complete Article HERE>»

The Case for Sharing a CEO Between Credit Unions

  Embracing Collaboration: The Case for Sharing a CEO Between Credit Unions In recent years, credit unions have faced numerous challenges, from regulatory pressures to evolving member expectations. As many seasoned leaders retire, smaller credit unions often find themselves at a turning point. In this landscape, one innovative solution is gaining traction: sharing a CEO between two credit unions. This approach not only addresses financial constraints but also fosters collaboration and enhances service delivery. The Rationale Behind Sharing a CEO 1. Financial Sustainability One of the most pressing concerns for small credit unions is maintaining financial health amid rising operational costs. A shared CEO model alleviates the financial burden of hiring and compensating a full-time executive. By splitting salary and benefits, both credit unions can allocate resources more effectively, allowing for investment in member services, technology, and community initiatives. ...
Post a Comment
Read Complete Article HERE>»

Sunday Reading - Why the IRS is necessary

  'Taxman'   Why the IRS is necessary The Internal Revenue Service, or IRS, is a division of the US Treasury Department created in 1862   that enforces the Internal Revenue Code —Title 26 of the US Code, a compilation of federal statutes—and, effectively, oversees tax collection. In 2024, the IRS's roughly 75,000 employees collected roughly $5T in tax revenue.   Given its role in diverting household income streams, it also has a bad reputation. Half of Americans had an "unfavorable view" of the IRS as of 2024 ( see data ). In a ranking of 16 well-known federal agencies by popularity that year, t...
Post a Comment
Read Complete Article HERE>»

Open Banking Pushes Leading Credit Unions Ahead In Race For Member Loyalty

  https://youtu.be/pUIV8hwSDCE NEW YORK—Credit unions that embrace open banking aren’t just keeping pace with competitors—they’re pulling ahead, new data show. A new report finds that innovation in digital tools and personalized experiences is emerging as the decisive factor separating credit unions that win lasting member loyalty from those at risk of losing ground. “ The 2025 Credit Union Innovation Readiness Index: Closing Gaps, Winning Members ,” a June report produced in collaboration between  Velera  and PYMNTS Intelligence, underscores innovation as a defining factor for credit union success. iStock-Korakrich Suntornnites “Facing shifting expectations from both consumers and small to medium-sized businesses (SMBs) toward digital convenience and tailored experiences, credit unions must modernize not just to compete with traditional banks, but to remain relevant to their members. The report, based surveys of 500 credit union executives, 15,000 U.S. consumers, and nea...
Post a Comment
Read Complete Article HERE>»

Report on inflation to force the Fed to move more quickly than it would like on raising rates.

ARLINGTON, Va.—Add NAFCU’s chief economist to those who expect last week’s report on inflation to force the Fed to move more quickly than it would like on raising rates. Curt Long The most recent numbers show inflation in the U.S. hit its highest point in more than 30 years, according to data released by the Labor Department today. On a seasonally-adjusted basis, overall consumer prices rose 0.9% in October, with the Bureau of Labor Statistics reporting the overall consumer price index (CPI) grew 6.2% over the 12-month period. NAFCU Chief Economist and Vice President of Research Curt Long noted that most of the inflation was largely driven by energy prices. "After three months of more moderate price growth, the October figure matches June for the highest inflation print of the year," said Long. Energy prices rose 4.8% during the month, following a 1.3% increase in September. From a year ago, energy prices were up 30%. Additionally, food prices climbed 0.9% in October and ...
Post a Comment
Read Complete Article HERE>»

Where are your children banking?

  Grant Sheehan CCUE | CCUP | CEO, NCOFCU The B reach  Between Purpose and Experience Just recently, I came across a story that has stayed with me. It wasn’t dramatic in the traditional sense. There was no scandal, no crisis, no headline-grabbing failure. In fact, it was something much quieter than that. It was simply the story of an eighteen-year-old leaving his credit union. On the surface, that might not sound remarkable. Young people move their money frequently. They open new accounts, experiment with apps, follow trends, and often make financial decisions influenced by the digital tools at their disposal. But this story was different. This young man had been a credit union member since he was a few weeks old, as many credit unions do. His mother has spent her career working inside the credit union movement as an executive. For eighteen years, his financial life was connected to a credit union. If anyone might be expected to remain a lifelong member, it wou...
Post a Comment
Read Complete Article HERE>»