Skip to main content

Stay Ready: Avoid Holiday Scams

The holidays are here, and so are the scammers. Cybercriminals are lurking around every corner, waiting to steal your personal information and hard-earned money. The best way to protect yourself is by educating yourself. Keep reading to learn how to practice good cyber hygiene this holiday season. 

According to the Internet Crime Complaint’s 2021 Report, non-payment and non-delivery scams cost Americans more than $337 million. Credit card scams cost them another $173 million. A non-payment scam is when a seller ships goods or provides services but never receives payment. Non-delivery is when a buyer pays for goods or services online and never receives them. We hear horror stories every year, but how do we make sure we don’t become a statistic? 

The best course of action is to question everything. Always do your research and pay attention to what you’re interacting with digitally before you start clicking and giving out your card number, passwords, and sensitive information. Phishing is one of the biggest threats to your personal and financial information. “Almost 95% of breaches are due to some kind of phishing attack that happened prior,” says Roy Ross, our Chief Information Security Officer. Always check website URLs to make sure they’re legitimate sites. A telltale sign of a suspicious website is if the web address is missing HTTPS. Beware of phishing emails, texts, and phone calls. If you don’t recognize a number, do a Google search and see if it’s connected to a legitimate business. Examine the address that an email is sent from before you click on links and attachments. If it looks suspicious, it's most likely a scam. 

When making purchases, research the seller before you commit to buying. Read site reviews on their website and other sites. The seller could plant fake positive reviews on their website to cover up any evidence of a scam. Never wire money to any seller or pay with a prepaid gift card. Scammers will ask you for gift card information and drain the funds. Another pro tip is to never shop on public wifi. Never make any purchases or transactions on Wi-Fi that is not secure. Hackers wait to capture your information when you send it through these networks. 

Another good cyber habit is to stay on top of your credit card statements. Keep your receipts and compare them to your statements. If you notice suspicious activity, dispute it with your credit card company immediately. Keep your eye out for fake charities and fake freebies. Vet out organizations before you give them your money. Avoid social media ads or messages that say you won a free iPhone or other hot items. A good rule of thumb is that if it looks too good to be true, it probably is. 

“It’s important for everybody to know how to protect themselves when they're online,” says Ross. No one is exempt from coming across scams, but you can always learn how to protect yourself from falling victim. When you educate yourself on what to look for and how to respond, you prevent hackers from stealing your holiday spirit (and private information)! 


You know how to protect yourself, but is your business safe this holiday season? #StayReady and #SecureEverything with CYBERCOMMANDER. Contact us for more information.

By Gia Tims

Comments

Popular posts from this blog

"Cheers to 2026: Thank You for 25 Years"

        As we close out 2025, we want to take a moment to extend our heartfelt gratitude to each and every member and supporter of the National Council of Firefighter Credit Unions Inc (NCOFCU). For the past two and a half decades, your unwavering support and dedication have been instrumental in helping us achieve our vision of becoming the leading credit union association dedicated to serving first responders and their families.       Thanks to your commitment, we have prioritized education for your volunteer directors and staff, ensuring they are equipped with the knowledge and skills to serve your credit union communities effectively. Together, we have elevated the operational excellence of credit unions through targeted training and support, making a real difference in the lives of first responders and their families.      Your involvement has been the cornerstone of our success, and we are truly grateful for the trust you have p...

Next Gen of Payments Could Leave ACH System Behind, Bank CEO Cautions

NEW YORK–The next generation of payments could leave the Automated Clearing House (ACH) system behind as stablecoins and tokenized deposits move into the banking core, according to one bank CEO. Custodia Bank CEO Caitlin Long said during a discussion with TheStreet Roundtable host Scott Melker that the “tokenized dollars are going to be big. Yes, there’s a distinction between tokenized bank deposits and stablecoins. Yes, right now, all the activity is in stablecoins, but we’re going to link the two in a safe and sound way.” During the discussion, Long cited Citi’s upgraded forecast for the sector, which now projects between $3 trillion and $4 trillion in stablecoins outstanding by 2030, according to Yahoo Finance, which noted Long believes even that range is far too conservative. “Those numbers are still too low,” she said. “I think they’re way too low.” According to Long, the innovation lies in embedding blockchain technology directly into the banking infrastructure rath...

What Trump’s ‘one big beautiful’ tax-and-spending package means for your money!

  Trump’s megabill will bring sweeping changes for household finances. President  Donald Trump  signed his “one big beautiful” tax-and-spending package on July 4 — legislation that will bring sweeping changes to Americans’ finances.  After the  Senate passed its version  on July 1, the House Republicans on July 3  voted to approve  the multi-trillion-dollar domestic policy legislation and send it to Trump’s desk for signature. The final bill makes permanent Trump’s  2017 tax cuts  while adding new relief, including a senior “bonus” to  offset Social Security taxes  and a  bigger state and local tax deduction . The plan also has tax breaks for  tip income , overtime pay and  auto loans , among other provisions.  The GOP’s marquee legislation will also enact deep spending cuts to social safety net programs such as  Medicaid  and food stamp benefits,  end tax credits tied to clean energy  an...

What Will 2026 Hold for CUs?

NEW YORK—As credit unions look to the new year, forecasters heading into 2026 see the U.S. economy cooling but not collapsing, with slower job growth, easing inflation and modest interest-rate cuts forming the backbone of a “soft-landing” outlook that still hinges on big unknowns: trade policy, geopolitics, fiscal decisions in Washington and whether households keep spending after several years of higher prices. Credit union leaders know they have a stake in all of that and more. In addition to the economic forecasts below, the CU Daily also other 2026-related previews, including: 2026 Forecast: The Auto Sales, Lending Trends to be Watching 2026 Forecast: What Companies are Saying About Hiring in New Yea r 2026 Forecast: FASB Puts Two Digital Asset Topics on its Agenda 2026 Forecast: How One Large Bank is Deploying Generative AI 2026 Forecast: Automobile Prices to Remain High as Loan Terms Get Longer 2026 Forecast: Is This a Model for How CUs Might Approach Workforce & AI? What the ...

Email and Text Message Etiquette

As we navigate our everyday communications, I want to emphasize the importance of practicing good email and text message etiquette. This enhances clarity and ensures that everyone feels respected and valued in our interactions. Email Etiquette: 1. Use a Clear Subject Line: A subject line that accurately reflects the content of your email will help recipients know what to expect. 2. Greet Appropriately: Start with an appropriate greeting, such as "Dear [Name]", "Hello [Name]," or "Hi [Name], which sets a positive tone. 3. Acknowledge Receipt: If you receive an email that requires a response, action, or information, please acknowledge its receipt. A simple reply confirming that you have received the email helps the sender know their message was received and provides an opportunity to clarify expectations. 4. Be Concise: Keep your emails clear and to the point. Avoid excessive details unless necessary. 5. Professional Language: Use respectful and professional l...

No New Pennies, New Rules: Treasury Sets Guidance For Cash Transactions

WASHINGTON—For credit unions and their members, the penny’s long goodbye is no longer theoretical—it’s operational. Just before Christmas the U.S. Treasury quietly released a detailed set of  Penny Production Cessation FAQs,  confirming that the federal government has stopped manufacturing new pennies and laying out how businesses, financial institutions, and consumers should prepare as the coin gradually slips out of everyday use. The move reflects a basic math problem: It now costs 3.69 cents to produce a single penny, nearly triple its cost a decade ago. Treasury estimates halting production will save taxpayers $56 million annually, while acknowledging that the coin’s purchasing power—and relevance—has steadily eroded in an economy dominated by electronic payments. What Changes At The Register—And What Doesn’t Despite the halt in production, pennies are not being eliminated. Roughly 114 billion pennies remain in circulation, and the Federal Reserve will continue recirculati...

Syracuse Fire Department Credit Union

Remember, you're not alone with  NCOFCU.org Join/Upgrade Check out some of NCOFCU's additional features: First Responder Credit Union Academy Financial Literacy Podcasts YouTube Mini's Blog Job Board

Money Concepts - The go-to place for all of your members’ financial planning needs.

NCOFCU's 2024 San Antonio Conference Sponsor You know your Members have come to expect personalized care, constant reliability, and unmatched service. By providing holistic planning to your customers, you can… become the go-to place for all of your members’ financial planning needs create an even more loyal and engaged member base differentiate yourself in the market At Money Concepts, we serve as a supportive arm for credit unions, helping them by removing obstacles, providing tools, and advocating for them to help them achieve their goals. Our extensive back-office experience allows financial institutions to focus on what matters — customer relationships strengthened through comprehensive wealth management, financial planning, estate planning, life insurance, and investment solutions. These are the things that you’ve staked your reputation on. And we understand, because these are the same things Money Concepts is known for. Benefits to Your Financial Institution: Proven Method In...

NCOFCU is working hard for you! Coalition of CU Groups Sends Letter to Congress on Tax Exemption

Take Action Coalition of CU Groups Sends Letter to Congress on Tax Exemption May 1, 2025 10:15 am No Comments WASHINGTON–A coalition of credit union organizations has sent a joint letter to Congress in support of the credit union tax exemption. As the CU Daily has been regularly reporting, credit unions are especially  concerned this year that Congress might revoke the tax exemption as it seeks ways to pay for expiring provisions of the 2017 tax cuts, which President Trump wants to see renewed. Sending the letter to Congress were the Defense Credit Union Council (DCUC), America’s Credit Unions (ACU), Credit Union Executive Society (CUES), National Association of Credit Union Chairs (NACUC), National Credit Union Management Association (NCUMA), Inclusiv, TruStage, Earnest Consulting Group (ECG), Callahan and Associates, National Council of Firefighter Credit Unions (NCOFCU), Metropolitan Area Credit Union Management Association (MACUMA), Association of Credit Union Audit and Ri...

7 Things to Do (And Avoid) with SMS/Text in Credit Union Marketing

By not using SMS text messaging for marketing, you are missing a channel with a 98% open rate and a rapid response rate. Consumers love the convenience and are open to receiving personalized and relevant texts from their bank and credit union. Naturally there are some caveats to be aware of. Here are seven pointers. Are you content to have your customers take 90 minutes to respond back to a communication you’ve sent, or would 90 seconds be better? That’s the difference in average response times between email and SMS text. Then there is the open rate: SMS texts have high open rates — up to 98%, according to Gartner and 82% by another source. The average open rate of email is around 20%. If you send an email with a link to a survey to find out what a consumer thinks about the virtual meeting with a lending officer they just had, it may linger in the consumers’ inbox for days, at which point the experience is no longer top-of-mind or the consumer decides to simply delete the ...