Skip to main content

Where Boards Should Put Their Focus in 2024

 

The economy and AI are top concerns for boards in the coming year, according to a new report. But boards should also take a look at their own structures, and those of the employees they direct.

As a new year begins, a lot of staff leaders are understandably eager to hit the ground running. The good news is a lot of boards are too.

The National Association of Corporate Directors’ 2024 Governance Outlook Report, published last month, suggests that board leaders are very eager to follow through on their strategic plans. According to NACD’s survey of more than 500 U.S. corporate directors, 80 percent of respondents say that “oversight of strategy execution” and “oversight of strategy development” is important or very important—the most popular improvements surfaced by the survey. 

Moreover, those leaders are confident that they’ll have the financial wherewithal to manage through those improvements. Though respondents are still concerned about a looming recession, the percentage of those anticipating one has dropped substantially, from 65 percent in 2022 to 29 percent now; similarly, 62 percent of respondents say they anticipate the U.S. economy will experience a “soft landing” in the coming year, compared to 29 percent last year.

What to do with all that optimism and strategic focus? Getting smarter about technology is a big piece of it: The report found that concerns about AI and cybersecurity are paramount, and that boards are still working through its challenges. For instance, 68 percent of respondents had no answer to the question of “how the company mitigates AI-related risk.” As AI-driven tools expand and begin making their way into familiar, everyday software, and as more organizations try to develop ethical guidelines around the use of AI, the conversation will only grow more necessary.

But many of the challenges facing boards are more evergreen. Board diversity remains a challenge, and the NACD report includes a section spotlighting the dearth of Latino directors, and the lack of proactive diverse board recruiting efforts in general. Success on this front, as the report puts it, “means reaching out to a broader array of networks, educational institutions, and professional organizations.”

The report found that concerns about AI and cybersecurity are paramount, and that boards are still working through its challenges.

A similarly enduring challenge for boards is building an organization that has a staff fit for purpose. HR matters are often considered too small-bore for board discussions, but talent—or the lack of it—is a strategic challenge, and an association can’t make good on a board’s ambitious strategic plan if it doesn’t have the staff to execute it. As the NACD report bluntly puts it: “As for talent, there simply isn’t enough walking the streets.” And there are plenty of other associations out there competing for it.

How can boards have a meaningful talent conversation? It can start by exploring the ways work has transformed and whether the current org chart acknowledges it. The NACD report calls out some of the challenges: leadership development, technology competency, core values, effective onboarding, work styles of different generations, and more. 

Those are important questions for association boards to discuss when it comes to their staff’s workforce. But they’re essential for the association’s volunteer corps, and the board itself. What makes board service attractive to the most diverse, creative, strategic, and tech-savvy leaders possible? If your board doesn’t have a good answer to that question, a good new year’s resolution for 2024 is to get on the path to finding one. 

Mark Athitakis

By Mark Athitakis

Mark Athitakis, a contributing editor for Associations Now, has written on nonprofits, the arts, and leadership for a variety of publications. He is a coauthor of The Dumbest Moments in Business History and hopes you never qualify for the sequel. MORE

Got an article tip for us? Contact us and let us know!

Comments

Popular posts from this blog

2026 Volunteer of the Year Award

  www.ncofcu.org/voy ================================================= Remember, you're not alone with NCOFCU.org Join/Upgrade Check out some of NCOFCU's additional features: Advocacy   Annual Conference First Responder Credit Union Academy Financial Literacy Podcasts YouTube Mini's

The Federal Reserve decided to maintain the target range for the federal funds rate at 3-1/2 to 3-3/4

  Federal Reserve issues FOMC statement For release at 2:00 p.m. EDT Share The Federal Open Market Committee approved the following statement for release by a 9 – 3 vote: The Committee decided to maintain the target range for the federal funds rate at 3-1/2 to 3-3/4 percent, in support of the Federal Reserve's dual mandate. The Committee is continuing its policy of maintaining ample reserves in the banking system. Economic activity is expanding at a solid pace despite elevated uncertainty that owes, in part, to the conflict in the Middle East. Productivity growth and capital investment are strong. Job gains have kept pace with the workforce, and the unemployment rate has changed little. Inflation remains elevated relative to the Committee's 2 percent goal, in part reflecting supply shocks that have driven price increases in certain sectors, including energy. The Committee will deliver price stability.   Voting against the monetary policy action were Beth M. Hammack, Neel Kashk...

Sunday Reading - The Fab Four (Beatles)

  The Fab Four   The Beatles were a 20th-century British band credited with innovating the sound of popular music and, in the process, helping to legitimize rock 'n' roll as an art form. > How the Beatles became the most influential band on Earth. ( More , w/podcast) > Explore Abbey Road Studios, the site of the first ever stereo recordings and home to most of the Beatles' songs. ( More ) The intense fandom for the band, called Beatlemania, began in the United Kingdom in 1963 but did not initially translate into success in the United States. In fact, the band's American label rejected the band's first two singles. Eventually, the band gained tra...

Insurance Companies turn to private firefighters to cover their policy holders.

By Lyle Adriano Business Insurance Some insurers, like Chubb, are going the extra mile for select policyholders by sending in private firefighters to deal with wildfire threats before they become a problem. Insurer-provided wildfire mitigation services, while nothing new, has been making waves lately following the recent California fires. The extra service is getting so popular, that homeowners who had witnessed their neighbors’ homes being protected by private firefighters were inspired to purchase their own policies to enjoy the same benefits, some insurers said. “The enrolment has taken off dramatically over the years as people have seen us save homes,” Chubb senior executive Paul Krump told The Wall Street Journal . “It’s absolutely growing leaps and bounds.” Dick Fredericks, founding partner of Main Management Fund Advisors LLC in San Francisco and a former US ambassador to Switzerland and Liechtenstein, was one of the fortunate homeowners in Sonoma whose properties were...

Syracuse Fire Department Credit Union assists in making some happy holiday memories for needy kids.

Syracuse, N.Y. -  Firefighters were among the first to arrive on the scene when a 2-year-old girl was killed while playing with chalk on the sidewalk this summer. The girl's brother was also injured while another sibling watched it all happen. Saturday, the surviving siblings will be doing their Christmas shopping at Destiny USA with some Syracuse firefighters. "We saw them on the worst day of their lives. Now is an opportunity to make some happy memories," said Syracuse Fire Department District Chief John Kane. Nothing will erase the pain and loss the family feels. And nothing will erase the memories firefighters have of trying to save a child who was terribly injured. "It's a little something," Kane said. "Especially this time of year." The holiday shopping trips began five years ago, an idea of Syracuse Police Chief Frank Fowler. Syracuse police Officer Dennis Burlingame organized the event, and invited the fire department...

What Credit Unions Can—And Can't—Do With New Trump Accounts

07/02/2026 09:36 am         WASHINGTON--With Trump Accounts set to officially launch July 4, America’s Credit Unions updated its frequently asked questions document to clarify the role of credit unions now and in the future. Credit unions do not have a role to play yet, as the Treasury has not announced steps to transition accounts from initial provider BNY Mellon to other authorized institutions, ACU noted. Trump Accounts are tax-deferred accounts that can be established on behalf of a child under the age of 18. Account contributions begin after July 4, with contributions up to $5,000 a year allowed. Created by H.R. 1, the law also established a pilot program to deposit a one-time $1,000 grant into accounts of children born between Jan. 1, 2025 and Dec. 31, 2028. Once the child turns 18, the account funds are available for educational expenses, home ownership, entrepreneurship, and other designated purposes. Once guidance is available from Treasury, credit unions ...

Report Probes Just How Sophisticated and Pervasive Fraud Has Become

BOSTON–Fraud threats facing credit unions are becoming more sophisticated and pervasive as digital banking expands and artificial intelligence tools enable increasingly complex attacks, according to new research and analysis from PYMNTS Intelligence .  The report said fraud has evolved from isolated incidents into a “persistent, systemwide threat” that affects every stage of the member journey, from onboarding and authentication to transactions and account servicing.  According to the report, fraudsters are increasingly using coordinated, multichannel schemes that challenge traditional fraud detection and response systems. PYMNTS Intelligence said attackers are no longer exploiting single vulnerabilities but are instead orchestrating broader campaigns involving impersonation, credential theft and unauthorized transfers.  The Findings Among the report’s findings, according to PYMNTS: One in 10 consumers encountered card fraud during the past year. Most fraud incidents occu...

President signs NAFCU-backed Economic Growth, Regulatory Relief and Consumer Protection Act (S. 2155) into law.

President Donald Trump today signed the NAFCU-backed Economic Growth, Regulatory Relief and Consumer Protection Act (S. 2155) into law. Following years of NAFCU advocacy and credit union grassroots efforts, the industry has secured meaningful regulatory relief. "NAFCU and our members again appreciate all House and Senate lawmakers who worked on this bill and pushed it through to final passage – especially [Senate Banking Committee] Chairman [Mike] Crapo and [House Financial Services Committee] Chairman [Jeb] Hensarling," said NAFCU President and CEO Dan Berger. "We appreciate President Trump signing the bill, as we can now look towards the future and continue to work with Congress on further regulatory relief measures to ensure robust growth of the credit union industry." After House passage of the bill on Tuesday, Berger sent a letter thanking Trump for his leadership on helping Main Street financial institutions and urging him to sign the bill. In addition,...

National Council of Firefighter Credit Unions Partners with OMNICOMMANDER.COM for ADA Compliant Website Design and Hosting

National Council of Firefighter Credit Unions Partners with OMNICOMMANDER .COM for ADA Compliant Website Design and Hosting "OMNICOMMANDER Services" A NCOFCU Business Partner & 2018 Seattle GOLD Sponsor About OMNICOMMANDER OMNICOMMANDER is a veteran owned and operated credit union website design, social media and marketing firm. With a focus on member experience, the company ensures that every touch-point has the exact same user interface. Along with incredible design, OMNICOMMANDER creates sites with built-in mobile responsiveness, SSL encryption while observing ADA guidelines on accessibility for disabled members. For more information, visit OMNICOMMANDER on LinkedIn , Twitter , Facebook , and Instagram . Firefighter Friendly Founder...

FFIEC Issues New Customer Due Diligence and Beneficial Ownership Examination Procedures

Banks and other covered financial institutions must comply with this rule beginning on May 11, 2018. The Federal Financial Institutions Examination Council (FFIEC) today issued new examination procedures on the final rule, “Customer Due Diligence Requirements for Financial Institutions,” issued by the Financial Crimes Enforcement Network (FinCEN) on May 11, 2016. These examination procedures apply to banks, savings and loan associations, savings associations, credit unions, and branches, agencies, and representative offices of foreign banks. The new examination procedures replace those in the current “Customer Due Diligence — Overview and Examination Procedures” section of the FFIEC’s  Bank Secrecy Act/Anti-Money Laundering Examination Manual . In addition, a new overview and examination procedures were developed for the beneficial ownership requirements for legal entity customers. The FFIEC member agencies created these procedures in close collaboration with FinC...