Skip to main content

In Rare Scenario, A Public Divide in Credit Unions

 WASHINGTON–In a highly unusual departure by a credit union community that almost always puts on a unified front, America’s Credit Unions said it does not support efforts by Navy Federal Credit Union to amend the Federal Credit Union Act in a way that would allow NCUSIF insurance to cover deposits at a military bank it operates.

The issue has been strongly divisive, with Navy FCU working in Congress to have the FCU Act amended, military credit unions strongly opposing the move, and America’s Credit Unions not really taking a strong position as it sought to find a way forward on which everyone could agree.

But as has become clear, there was not going to be an agreement, and the divide between not just credit unions but CU trade groups become prominent enough that ACU President and CEO Jim Nussle has released a video explaining the association has been unable to find a calm harbor. America’s Credit Unions now says it opposes Navy FCU’s bid to amend the FCU Act, which prohibits NCUSIF coverage of any non-credit union deposits.

Feature Navy FCU 2

A Simmering Issue

The divide in credit unions has been simmering in Washington almost from the time the $178-billion Navy Federal won a contract in September of 2023 to operate The Community Bank on military bases overseas.

The Community Bank

It won the business after Bank of America chose not to seek to renew its contract to operate the bank, which, as Navy FCU told CUToday.info, technically is not a bank and instead represents what are known as Military Banking Facilities (MBFs). In another unusual twist in the arrangement, the Department of Defense is essentially the “bank’s” regulator. 

In all, what is now branded as “The Community Bank, Operated by Navy Federal Credit Union” operates 60 MBFs and 272 ATMs on designated DoD military installations. Unable to get NCUSIF coverage, the deposits in The Community Bank are currently insured by Excess Share Insurance, the Dublin, Ohio-based private share insurer. 

Working the Hill

Soon after winning the contract, representatives of Navy Federal began meeting with members of Congress about changing the FCU Act. In October, 2023, as CUToday.info reported here, Navy Federal sent a letter to Sen. Jack Reed (D-RI), chairman of the Senate Committee on Armed Services, in which it stated an “issue” with NCUA “threatens to undermine our ability to provide deposit insurance to servicemembers’ accounts in the Overseas Military Banking Program (OMBP).”

Hernandez, Tony

Tony Hernandez, DCUC

Congress was soon hearing from other military credit unions, many of which operate branches on bases where Navy FCU also now has a facility, arguing strongly against expanding NCUSIF coverage. The Defense Credit Union Council (DCUC), which under any other circumstances would be expected to close ranks with Navy FCU, was opposed initially to Navy FCU being permitted to operate the MBFs. 

It has since been outspoken in its opposition to any changes to the Federal Credit Union Act, as CUToday.info has reported several times, most recently last week when President and CEO Tony Hernandez said, “This is not an overseas issue or even a defense credit union issue. We believe this language could put the industry’s credit union tax-exemption at risk.”

Another Risk

Also at risk: the unified front credit unions typically have in Washington, especially now that there is only one major trade association. It hasn’t just been the DCUC that has been opposed to Navy Federal’s plans. Earlier this year 40 credit unions sent a joint letter to Rep. Juan Vargas (D-CA), who was backing legislation to provide the FCU Act change Navy FCU was seeking, expressing their strong opposition. 

More recently, the Cornerstone league illustrated the risk America’s Credit Unions was facing of becoming isolated on issue of the FCU Act amendment, when it shared a letter authored by Tinker FCU that opposed the move and on which Tinker FCU—which was chartered to serve Tinker Air Force Base—was seeking co-signers.

Cornerstone league

“We at Cornerstone wholeheartedly agree with the stance that Tinker FCU has taken in this letter, in that it addresses the risks that we also see for the entire credit union movement,” the association said. “What’s more, we agree that this issue isn’t just isolated to our defense credit unions, and many of our other members will also have opinion on it. On behalf of Tinker FCU, we invite you to sign on to the letter to America’s Credit Unions.  We want to be sure that our national partner hears your voices…”

‘Opposing Viewpoints’

All of that has had America’s Credit Unions attempting to find a middle ground between the world’s largest credit union—it has 13 million members--and the army of opposition, which it’s CEO, Jim Nussle, made clear it has been unable to find. 

In a new video, Nussle says he and the trade group have been in multiple discussions related to the disagreement, and while the industry has a “history of cheering for each other and supporting the movement as a whole, this issue has created some opposing viewpoints that could pit one credit union against another credit union.”

“My team and I have been working hard behind the scenes to find a solution that might bridge the gap and cool down the temperature on this issue,” Nussle says. “We didn't find it.”

Nussle said America’s Credit Unions has informed Navy Federal it does not support any plan to amend the Federal Credit Union Act to allow for The Community Bank deposits to be covered by the NCUSIF.

Even for a credit union with Navy FCU’s clout, the fact the measure doesn’t have support from the nation’s CUs puts it in strong doubt.

‘Still in Disagreement’

Nussle

Jim Nussle speaking in new video.

Nussle further said efforts to craft an alternative amendment and language have not borne any fruit, as many credit unions are “still in disagreement.”

“I'm telling you all this on a video is because I want you to hear it straight from me,” Nussle says. “A controversial issue like this can be damaging to our movement if we don't provide each other just a little bit of grace and support…My team and I are committed to continuing to work on this issue with all of our members. Credit unions always stepped in and stepped up for communities that need us the most. That's why we have our charter, that's why it exists. What better way to prove the importance of our tax status than by stepping up to serve our men and women who are in uniform overseas?”

Turning Focus to Other Issues

Nussle said he believes Navy Federal Credit Union can “effectively operate” the overseas military banking program, and that he understands “some credit unions don't agree with me on that.”

Nussle closed by directing attention to other issues, saying credit unions face “attacks” on income and on the business model, as well as “regulatory overreach.”

Comments

Popular posts from this blog

Sunday Reading - What's the point of a consumer electronics show?

  What's the point of a consumer electronics show? Consumer electronics shows are large convention-type events where companies debut new technologies and products. The largest and most notable shows are CES in Las Vegas, a trade show every January, and IFA Berlin, which takes place annually in September. The events have historically introduced novel, cutting-edge products that later became household standards, like HDTVs, VCRs, DVDs, and gaming consoles ( see list ).   Over time, these shows evolved from product showcases ( see last year's coolest gadgets ) into complex industry ecosystems, serving as a meeting ground for startups, multinational technology companies, investors, and the media. Hardware launches, keynote speeches, and...

A Perfect Example - What Makes Credit Unions Different from Banks!

When the government shutdown hit in October and paychecks stopped, thousands of federal employees were left wondering how to make ends meet. Credit unions across the country stepped up—but Keesler Federal Credit Union went above and beyond. No loans, no hassle—just your paycheck Instead of making members apply for emergency loans, Keesler Federal launched its Paycheck Relief Program. Revolutionary in its simplicity, it worked like this: if you were a federal employee with direct deposit at Keesler Federal, your paycheck kept coming—interest-free, fee-free, and stress-free. Each qualified member could receive up to $6,000 per pay period for as long as 90 days. No hoops, no headaches. From October 1 until the shutdown ended, Keesler Federal advanced more than 5,000 paychecks totaling $6.5 million to 1,710 members. For non-members, they even offered zero-interest loans up to $6,500 with a year to pay it back. This proactive approach meant that before the first missed paycheck, Keesler Fed...

Eight Credit Unions Pay $42 Million in Special Dividends to 1.1 Million Members

  By  Jim DuPlessis   | January 05, 2026 at 04:00 PM So far this season, CU Times has tallied 19 credit unions, which have announced $160.3 million in special dividends for members.       Eight more credit unions have reported special dividends, paying their 1.1 million members $42.1 million in December and January. The bulk of the dividends came from Police and Fire Federal Credit Union of Philadelphia and Eastman Credit Union of Kingsport, Tenn., which each announced $16 million in rewards approved by their boards. The late January payout from Eastman ($9.7 billion, 356,492 members) will bring its total special dividends to $225 million since 1998. A news release from the credit union said “the Extraordinary Dividend is never guaranteed, but the strong financial performance of ECU in 2025 enabled the Board of Directors to approve this year’s $16 million payout.” Eastman’s $16 million payout represents about $47 per member and 19 basis points of its averag...

Auto Link, Home Link, and CalcuLink Unite Under New Parent Brand: Centergy Solutions

Auto Link, Home Link, and CalcuLink Unite Under New Parent Brand: Centergy Solutions Auto Link announced a major rebrand that unifies its three established product lines- Auto Link, Home Link, and CalcuLink- under one cohesive parent brand. The transition marks a strategic evolution designed to simplify the company’s ecosystem, strengthen product synergy, and enhance the overall experience for credit unions and the members they serve. The new Centergy Solutions brand reflects the company’s mission to deliver a more connected and integrated suite of digital tools across auto and home lending, auto and home buying, and financial decision-making. From an operational perspective, the unified brand also allows Centergy Solutions to accelerate innovation and improve platform alignment. Under the new parent brand: • Auto Link continues to support financial institutions with industry-leading digital auto lending tools that boost member engagement and loan volume. • Home Link provides consume...

Temporary Corporate Credit Union Share Guarantee Expires December 31, 2012

NCUA LETTER TO CREDIT UNIONS NATIONAL CREDIT UNION ADMINISTRATION 1775 Duke Street, Alexandria, VA 22314 DATE: March 2012 LETTER No.: 12-CU-03 TO: Federally Insured Credit Unions SUBJ: Temporary Corporate Credit Union Share Guarantee Expires December 31, 2012 Page Content ​ Dear Board of Directors and Chief Executive Officers: We are entering the final phase in the successful stabilization of the corporate credit union system. By the end of this year, all products and services offered by conserved corporate credit unions will be seamlessly transitioned to other providers – with no interruption of service to members. In the meantime, all ongoing corporate credit unions are meeting NCUA’s higher regulatory standards for capital, investments, and governance. ***READ COMPLETE LETTER; Temporary Corporate Credit Union Share Guarantee Expires December 3...

Become a Royal Credit Union

Welcome Royal Member Services Royal Member Services About Royal   We stand behind the most dependable automotive service plans in the business. We offer a range of automotive service plans for new and used vehicles that provide exceptional protection against repair costs while increasing dealer value on each and every sale. Our plans are backed by more than 50 years of dependability and customer satisfaction. We offer a world-class service organization, marketing, training, and a complete line of services. We have plans to fit most every vehicle and consumer budget. Call today and put Roya...

The importance of life insurance for first responders!

Hi, I would like to emphasize the importance of life insurance for first responders, and how American Income Life (AIL) can provide valuable coverage for them. As you know, first responders put their lives on the line every day to protect our communities. It's important that they have access to quality life insurance that can provide financial security for their families in the event of a tragedy. According to the National Fire Protection Association (NFPA), an average of 58,150 firefighter injuries occur annually in the United States. In addition, the National Institute for Occupational Safety and Health (NIOSH) reported that 475 firefighters died while on duty between 2006 and 2015. These statistics demonstrate the significant risks and hazards that first responders face while performing their duties. AIL has been a trusted provider of life insurance for first responders for nearly 70 years. They understand the unique risks and challenges that first responders face, and th...

Email and Text Message Etiquette

As we navigate our everyday communications, I want to emphasize the importance of practicing good email and text message etiquette. This enhances clarity and ensures that everyone feels respected and valued in our interactions. Email Etiquette: 1. Use a Clear Subject Line: A subject line that accurately reflects the content of your email will help recipients know what to expect. 2. Greet Appropriately: Start with an appropriate greeting, such as "Dear [Name]", "Hello [Name]," or "Hi [Name], which sets a positive tone. 3. Acknowledge Receipt: If you receive an email that requires a response, action, or information, please acknowledge its receipt. A simple reply confirming that you have received the email helps the sender know their message was received and provides an opportunity to clarify expectations. 4. Be Concise: Keep your emails clear and to the point. Avoid excessive details unless necessary. 5. Professional Language: Use respectful and professional l...

Rethinking Credit Union’s Social Media Strategy During Stressful Situations

By: Daniel Martinez, Social Media Marketing Specialist, PSCU So much has changed in the last few weeks as the COVID-19 crisis continues to unfold around the world. Here in the US, many organizations have been forced to quickly adapt to “social distancing,” teleworking, and stay-at-home orders within just a matter of days. Some have even ceased their operations entirely. As the focus on COVID-19 has dominated nearly all news sources, social media has been no exception. In fact, many organizations have been consistently using their social media accounts to share updates and important information about the coronavirus with their followers. For organizations across the country, this has been a significant shift away from their 2020 social media strategies or general marketing efforts. For credit unions, it’s an opportunity to stand out as a trusted and valued resource for not only their members but also for the communities they serve. To achieve this, credit unions will need to ...

No Fooling: Change from CAMEL to CAMELS Goes into Effect April 1

 WASHINGTON—Changes to NCUA’s rating system—to CAMELS from CAMEL—start April 1. Credit unions with examinations beginning on or after April 1 will fall under the new system. The CAMELS system, which stands for Capital adequacy, Asset quality, Management, Earnings, Liquidity, and now, Sensitivity to market risk, was approved by the NCUA board in 2021. CUNA reminded that under the CAMELS rating system: The “S” component addresses sensitivity to market risk and interest rate risk (IRR) governance. It documents a credit union’s market sensitivity level and how the credit union measures, monitors, and manages market sensitivity.  The “L” component evaluation has been modified to only consider available sources of funds and liquidity risk...