Skip to main content

Michael Moebs - What CUs Can Learn From McDonald’s

 By Ray Birch

LAKE FOREST, Ill.—Three out of five American households overdraw at least once per year. About seven out of eight households go to McDonald’s each year.

Why are those statistics important? They share a unique perspective on a problem facing credit unions and banks, and share insights into the value consumers place on overdrafts, according to Moebs $ervices, which adds financial institutions could learn a great deal about effective OD pricing from how McDonald’s prices its burgers.

Screenshot 2024-12-17 124447

Moebs data show overdraft prices fell 28.9% from 2018 to 2024.

As of October 2024, the mean OD list price was $21.85, according to Moebs national market share surveys of 74.8% of retail checking accounts at banks, credit unions, thrifts and fintechs.

“So, during COVID, McDonald’s price and revenue rose slowly. Yet the OD price fell and OD revenue fell 50%,” said Michael Moebs, chair of private financial service research firm Moebs $ervices. “While it seems odd to compare a burger to an overdraft, it represents the dilemma financial institutions are in over fees for services rendered. Ultimately this is a question of value. During the worst pandemic in over a hundred years, McDonalds succeeded but financial institutions did not.”

McDonald’s Quarter Pounder with cheese price rose 33.4%. The Consumer Price Index rose 28.3%. Overdraft prices dropped 28.9%.

“McDonald’s maintained net income and stock value, while financial institutions lost value, led by the overdraft price drop,” Moebs said.

So, should FIs treat fees like McDonald’s treats its burger pricing?

“View burgers as an index, like the Consumer Price Index,” said Moebs.

What does McDonalds do to promote value?

“McDonald’s changes prices by individual market. OD price is basically one price fits all, with little variance,” explained Moebs. “The McDonald’s price reflects the cost of ingredients, people and buildings in a value package liked by the consumer. OD pricing reflects only risk and no value caused by penalty pricing now or during a pandemic.”

Walmart And McDonald's Could Control The Market 

Moebs Mike

Michael Moebs

What would a McDonald’s OD look like?

Overdraft prices change annually for large-asset-size FIs and every several years for FIs less than $100 billion in assets, according to Moebs data.

“Plus, consumers are told overdrafting is bad,” said Moebs.

Walmart has 18.6% of all 625 million consumer checking accounts and is the national market share leader with 116 million checking accounts. Walmart charges $15 per OD.

“Combined, Walmart and McDonald’s could control over half of all consumer checking,” said Moebs, who pointed out Walmart follows McDonald’s-type pricing, too.

Moebs said the hypothetical McDonald’s OD price would be less than $15 and change two to three times a year.

“McDonald’s would price to overthrow Walmart,” he said. “At less than $15 and changing the price at least twice a year, McDonald’s would capture the checking market and surpass Walmart. FIs need to make checking and overdrafts have the value that both McDonald’s and Walmart provide…Welcome to McDonald’s, can I take your order? A Quater Pounder with cheese and McDonald’s checking with overdraft services.”

Comments

Popular posts from this blog

Dolphin Debit, Enters into Partnership With CUSI

 HOUSTON–  Dolphin Debit , a full-service ATM management company, said it has entered into a strategic partnership with Credit Union Services, Inc. (CUSI), the Service Corporation of the MD|DC Credit Union Association. “Through the strategic partnership, CUSI adds a budget-ready, industry-leading ATM management program to its portfolio of solutions for credit unions in the Maryland and D.C. region,” Dolphin Debit said. According to Dolphin Debit, its ATM outsourcing service includes purchase and deployment of new ATMs, purchase of the financial institution’s existing ATMs, terminal driving, transaction processing, ATM maintenance, armored car service, communications, monitoring and dispatch, and cash management. “We welcome this oppor...

Liquidity Resources

Liquidity Resources Liquidity is a credit union’s capacity to meet its cash and collateral obligations at a reasonable cost. Adequate liquidity is necessary to efficiently meet both expected and unexpected cash flows and collateral needs without compromising the credit union’s daily operations or financial condition. Effective credit union management identifies, measures, monitors, and controls exposure to liquidity risk. Primary Risks In managing expected cash flows, a credit union may experience situations that increase its liquidity risk. These situations include mismatches between sources and uses of funds, market constraints on the ability to convert assets into cash or to access sources of funds (market liquidity), and contingent liquidity events. Changes in economic conditions or exposure to credit, market, operational, legal, and also can affect an institution’s liquidity risk profile. None of these risks are mutually exclusive, and interrelated risks may contribute to increase...

Not Your Mother’s Credit Union

“Stablecoins aren’t a speculative play. They’re the next evolution of payments — and a chance for credit unions to lead, not lag. It starts with connecting members to DLT rails - the digital wallet. Without that, nothing else can happen. It’s just a new payment rail - embrace it or lose the relationship. It’s that simple.” While ‘ stablecoins ’ were the prevailing buzzword across Money20/20 this year, the credit union industry had a significant presence. Small financial institutions have staked a place in the future of payments. Credit unions  received a significant boost this summer with the enactment of the stablecoin bill into law. The Guiding and Establishing National Innovation for U.S. Stablecoins Act authorizes subsidiaries of federally insured credit unions, such as credit union service organizations, to become issuers. Not Your Mother’s Credit Union A Money20/20  fireside chat  with the regulator for credit unions that I moderated focused on the rulemaking task a...

CFPB Issues Final Rule on Remittance Transfers; Proposes Changes As Well

On January 20, 2012, the CFPB adopted a final rule amending Regulation E (Electronic Fund Transfers) to include consumer protections for various types of remittance transfers. The rule was originally proposed by the Federal Reserve Board last May; however, authority to finalize the rule-making transferred to the CFPB on July 21, 2011  ****More At;  CFPB Issues Final Rule on Remittance Transfers; Proposes Changes As Well : Written by Bernadette Clair, Regulatory Compliance Counsel   

Interest-bearing stablecoins could siphon deposits from community banks and credit unions

  WASHINGTON — Warning that interest-bearing stablecoins could siphon deposits from community banks and other traditional financial institutions, the American Bankers Association joined 52 state bankers associations from across the country in submitting a   letter   to the U.S. Department of the Treasury urging strong implementation of the GENIUS Act’s prohibition on interest for payment stablecoins. The letter, which responds to Treasury’s advance notice of proposed rulemaking regarding implementation of the GENIUS Act, emphasizes the need to preserve the law’s core intent: ensuring stablecoins serve as payment tools, not investment vehicles. iStock-Gri-spb “The GENIUS Act’s prohibition on a payment stablecoin issuer paying interest or yield on payment stablecoins reflects Congress’s intent for payment stablecoins to be used for transactions and not as investment vehicles,” the associations wrote. “Treasury must reinforce this intent.” The associations warn that wit...

How to Prepare for a Recession

  By Ray Birch IRVINE, Calif.—There’s little chance the Federal Reserve will steer the U.S. away from a recession in the next 12-18 months, says one economist, who adds delinquencies among the nation’s lenders could become an issue in the near future. Elliot Eisenberg, chief economist for economic consultancy GraphsandLaughs, said during a recent Origence webcast he does not think the recession will be deep. But he also urged credit unions to revisit loan loss reserves built during the pandemic and to shore those up again. What the growth of inflation will come down to, explained Eisenberg, is whether the Federal Reserve, as it adjusts rates upward to curb inflation, will be able to engineer a “soft landing” for the econo...

Senate, 51-47, has confirmed John Crews to the NCUA board

WASHINGTON—The U.S. Senate, 51-47, has confirmed John Crews to the NCUA board, clearing the way for him to succeed Kyle Hauptman and return the agency to a single-member board following the Trump Administration's removal of Democratic board members Todd Harper and Tanya Otsuka earlier this year. Maintaining the foundational stability of the credit union system Supporting efficient, risk-based regulation that accounts for institutional size and operational differences Preparing for technological advancement while safeguarding member assets Encouraging the growth of new credit unions to serve underbanked and military communities Preserving an open, accessible, and collaborative dialogue between the NCUA and the credit union movement Crews, who most recently served in the Treasury Department, has said his priorities include reducing regulatory burden for smaller credit unions, encouraging innovation and supporting the chartering of new credit unions, while maintaining the safety and s...

Become your kid's mortgage lender

Between slumping prices and low mortgage rates, it's a good time to look for real estate bargains. But thanks to tightened lending standards, legions of young would-be homebuyers aren't exactly in a position to take advantage of the opportunity. That's where their parents come in: One in three first-time buyers received either a gift or a loan from their families to help buy a home in 2011, according to the National Association of Realtors. **** More At; Become your kid's mortgage lender :

Fed Governor Warns ‘Global Stablecoin Glut’ Could Reshape Monetary Policy

  NEW YORK—Federal Reserve Governor Stephen Miran believes the rapid rise of stablecoins could become a major force shaping U.S. monetary policy. Once seen as a niche digital tool for crypto traders, stablecoins have evolved into a global conduit for dollar-denominated transactions, enabling users worldwide to store value and move capital more efficiently. Their growing prominence, Miran noted during his speech at the BCVC Summit 2025 at the Harvard Club, reflects continued demand for dollars—and with the GENIUS Act now providing a clear regulatory framework for U.S.-issued stablecoins, the sector is poised for broader adoption across payment systems. Stephen Miran Stablecoins’ link to the U.S. dollar is reinforcing the currency’s global dominance while simultaneously creating new implications for monetary policy. Miran argued that stablecoins are already increasing demand for U.S. Treasury bills and other dollar-based assets, especially from investors outside the United States. Th...