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Boston Firefighters Credit Union appoints Danielle Milner as President/CEO

 

Boston, MA (August 11, 2025) | 

In a bold step toward the future, the Board of Directors of Boston Firefighters Credit Union (BFCU) has appointed Danielle Milner as the credit union’s next President and Chief Executive Officer. A nationally recognized leader known for her innovation, storytelling, and community impact, Milner brings a purpose-driven approach to leadership—and becomes only the fifth CEO in BFCU’s nearly eight-decade history.

“BFCU has an extraordinary history of excellence serving our members, and we are excited to have Danielle continue to build upon this legacy,” said Sean Costello, Board Chair of Boston Firefighters Credit Union. “As only our fifth CEO in our 78-year Credit Union history, Danielle joins the credit union at a critical time for our continued need for growth in an increasingly competitive market. Her experience connecting with members and the communities she has served, and her passion for the work we do with first responders, helped her stand out in the interview process. We are excited to have Danielle as our newest CEO and look forward to working with her!”

Milner brings a mission-driven leadership style grounded in innovation, service, and community impact. As chief experience officer at Community Financial Credit Union, she led strategy across retail, marketing, brand, and innovation—advancing growth while delivering meaningful member experiences. She also served as CEO of the credit union’s holding company and multiple CUSOs, championing initiatives focused on storytelling, economic empowerment, and purpose-driven growth. Milner holds an MBA from Cleary University and a bachelor’s degree in Advertising and Public Relations from Michigan State University.

"Boston Firefighters Credit Union has an inspiring history, one built by a dedicated team, guided by a committed board, and supported by loyal members who embody the spirit of community," said Milner. "It is an honor to serve first responders and their families across Massachusetts, and I’m excited to build on this incredible legacy, expanding our reach, innovating for the future, and ensuring BFCU remains a trusted partner for generations to come."

Milner’s leadership comes at a time of opportunity for BFCU. With nearly $450 million in assets, a 12.43% net worth ratio, and a loyal membership base, the credit union is poised to expand its impact through rebranding, digital transformation, and deepened community partnerships.

“Danielle Milner’s vision, creativity, and drive embody the possibilities of our movement’s future leadership. In a rapidly changing world, when Americans are feeling true economic pain, credit unions are the partner human beings need. To be that partner, we need bold leadership and the determination to leap from our bright past into an even more vibrant future. Danielle has helped our team do just that and I’m thrilled to see her bring that same purpose and passion into her role as President & CEO at Boston Firefighters Credit Union," said Tansley Stearns, president & ceo of Community Financial Credit Union. “Our organization strives to be springboard for the most talented and successful leaders. Our team will multiply impact whether that’s with us or beyond. This is a moment of celebration for Danielle, our credit union, Boston Firefighters Credit Union, and our movement. Huzzah!"

The search was completed in partnership with Humanidei. Humanidei brings decades of credit union system experience to the recruiting process, ensuring executive placements that will carry organizations forward in fulfillment of their mission. www.humanidei.com.

Founded in 1947, Boston Firefighters Credit Union exists to serve the everyday heroes who protect and serve our communities. With nearly $450 million in assets and a strong capital foundation, BFCU has built a legacy of trust, service, and unwavering commitment to first responders and their families. From financial wellness to life-changing support, the credit union delivers solutions that reflect the courage, dedication, and resilience of its members. Rooted in community and driven by purpose, BFCU stands proud as a financial partner to those who answer the call—today, and for generations to come.


Humanidei is a people operations firm that helps credit unions thrive. Our unique approach elevates people to become inclusive, transformational leaders. We recruit ideal candidates through our inclusive and equitable search practices, develop talent through executive coaching and leadership development programs, and create stronger organizations through strategic DEI and employee engagement consulting. With a team comprised of talented credit union executives, everything we do is rooted in understanding and advancing your mission. We don’t just work with credit unions. We are part of the industry itself!

Our Vision:
Inclusive credit unions are the employer and volunteer cause of choice for mission-driven people ready to use their unique time and talents to make an impact.

Our Mission:
We put people first as a catalyst for creating a thriving, inclusive credit union system.

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