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Showing posts from February, 2012

Virtualization and the Cloud: Magical Technologies that Benefit CUs from the Get Go

Virtualization allows credit unions – along with any organization that requires the use of multiple servers – to save money, time and space to reallocate to other pressing areas.Let’s talk about server virtualization first, as it has a direct bearing on the cloud. Virtualization by definition means replacing something physical with something virtual, or in other words, switching out a tangible for an intangible. With respect to technology and your credit union’s current physical server environment, it means decreasing the number of physical servers to fewer machines but having the ability to run multiple “virtual server instances” on them instead.   ****READ MORE:    Virtualization and the Cloud: Magical Technologies that Benefit CUs from the Get Go :

Small percentage of big bank customers move accounts

Almost 10% of customers at large and midsize U.S. banks switched their accounts last year to smaller firms, citing issues with bank fees and customer service as well as unmet expectations.  read more

Overdrafts: Linked Accounts and Regulation D - Part 1

Regulation D limits the number of withdrawals from a savings account to six per month. This includes any withdrawals/transfers to cover overdrafts in a checking account . And, this is a combined six per month. So, if a member were to make two other "Reg D" withdrawals in a given month, the member would only have four left for transfers to the checking account to cover overdrafts.  ****Read More; http://bit.ly/ylX83D

CUs’ 2011 mortgage loan registers due | NAFCU

Feb. 28, 2012 – Credit unions have two days to complete and submit their 2011 mortgage loan/application registers to the Federal Reserve Board processing center.The registers, maintained under the Home Mortgage Disclosure Act, must be submitted by March 1 in an automated, machine-readable form unless lenders had 25 or fewer entries to the registers last year. (If there were 25 or fewer entries, the data can be submitted on paper.) ****READ MORE: CUs’ 2011 mortgage loan registers due NAFCU

A Low-Rate Environment Is An Advantage For Credit Unions

The secret to success is to stay connected with members and deepen the relationships. In that, credit unions have a huge advantage over banks. Credit unions grew profits during last year’s low-rate environment, but more importantly, they grew market share. A low-rate environment has its challenges, but credit unions have the upper-hand.  ****READ MORE: A Low-Rate Environment Is An Advantage For Credit Unions

Mobile Apple App at Municipal Credit Union

The 327,000 members of the $1.7 billion Municipal Credit Union can bank on their Apples. “We are proud to now offer mobile banking to our members,” said MCU President/CEO Kam Wong. “We expect MCU members to take full advantage of our new app and their 24/7 relationship with us ."  ****READ MORE ; Mobile Apple App at Municipal Credit Union :

Members Need You After A Disaster

Offer many ways for your members to securely communicate their problems to you following a natural disaster....[ Read Article ]

Harps are not just for angels, they are for credit unions too | NAFCU Services Blog

So what does this mean for credit unions? Certainly, take a look at HARP 2.0 if you have members that meet the criteria that you have not already been able to help, to see if there might be some opportunities for you to assist ****READ MORE:   Harps are not just for angels, they are for credit unions too NAFCU Services Blog

Live Testing of CO-OP NextGen ATM is Underway

CO-OP Financial Services and Diebold, Incorporated are partnering on the development of the new application software, intended to allow members of participating shared branching credit unions to conduct nearly all branch transactions at a Diebold automated teller machine .Live testing of the CO-OP NextGen ATM is underway in the headquarters lobby of CO-OP Financial Services in Rancho Cucamonga, Calif., with general availability anticipated by the end of the second quarter of 2012 ****READ MORE: Live Testing of CO-OP NextGen ATM is Underway :

As Apple Exits, Virginia League Examines Restructure, Moving Headquarters

This week’s disclosure that Apple FCU has resigned from the Virginia Credit Union League and CUNA comes amidst discussion of a major restructuring move by the state trade group including relocating its headquarters ****READ MORE: As Apple Exits, Virginia League Examines Restructure, Moving Headquarters : 

State of the Art: OnLive Desktop Plus Puts Windows 7 on the iPad in Blazing Speed - State of the Art

The fastest high-speed Internet service is courtesy of OnLive Desktop Plus. The “plus” is a 1-gigabit-a-second Net connection with the ability to view Flash videos on your iPad ****READ MORE: State of the Art: OnLive Desktop Plus Puts Windows 7 on the iPad in Blazing Speed - State of the Art :

CFPB to Inquire About Overdraft and Courtesy Pay Programs

There was no shortage of information yesterday regarding the CFPB's first steps toward reviewing overdraft programs. I was just mentioning a few weeks ago how the CFPB has the ability "to drop" a new issue without advanced notice to the industry. This could be labeled as Exhibit A.  I'm sure quite a few other folks where enjoying a quiet Wednesday (yeah right) until they saw the news "CFPB to Review Overdraft Programs" come across their email inboxes. And, while we are at it - what do the regulators have against February 22nd? I know a lot of folks still get heartburn thinking about the February 22, 2010 deadlines from the Credit CARD Act.    **** READ MORE: http://bit.ly/x7WM2j

Steal This Idea: Cash Mobs | The Financial Brand: Marketing Insights for Banks & Credit Unions

Michelle McGovern, Chief Marketing & Development Officer for Firefighters Community Credit Union, agrees. “The basic foundation of credit unions were as grassroots institutions, so a cash mob is an absolutely natural fit,” she says.**** READMORE: Steal This Idea: Cash Mobs The Financial Brand: Marketing Insights for Banks & Credit Unions

Succession Planning a Challenge for CEOs and Boards

Maximizing and ensuring member value and performance requires an ongoing review of the depth of talent in your credit union as well as the right complement of skills to lead effectively and navigate changing strategies. As markets become more global and technology continues to play an even greater role in strategy, the criteria established for both CEOs and succession planning candidates emerges and changes over time ****READ MORE: Succession Planning a Challenge for CEOs and Boards

NAFCU Compliance Blog: Finding the CFPB's Regulations

Dodd-Frank transferred authority for the "enumerated consumer laws" to the CFPB on July 21, 2011. In late December, the CFPB officially republished the regulations that implemented these "enumerated consumer laws" in its own section of the Electronic Code of Federal Regulations .For credit unions, this means we need to use the CFPB's regulations for our research and our citations. For example, the correct citation for Regulation Z is now 12 C.F.R. 1026 and not 12 C.F.R. 226. NAFCU Compliance Blog: Finding the CFPB's Regulations

Mobile Bill Pay Demand Is the Future

Imagine paying your house payment while riding in a double decker bus in London or making your Visa payment while waiting for a plane. According to the Javelin report, after a pause in 2010, mobile banking adoption surged by 63% in 2011, rising to 57 million from 35 million in the United States. That’s a meteoric increase of 22 million consumers in one year. Over the next five years, mobile banking is projected to increase at a steady compound annual growth rate of 10.3% as financial institutions roll out new offerings, the data showed.   **** READ MORE: Mobile Bill Pay Demand Is the Future :

CUs Encouraged to Promote Automatic Savings Plans

America Saves Week and Military Saves Week kick off this weekend. The week-long, national campaigns will begin Feb. 19 with events that aim to unite government, nonprofit and corporate groups to encourage individuals and families to save and build personal wealth. This year’s campaign theme – “Set Goals, Make a Plan, Save Automatically” – promotes the need for families to get aggressive with automatic savings.****READ MORE: CUs Encouraged to Promote Automatic Savings Plans :

3 Tips to Address the Social Media Resources Question from Management

3 Tips to Address the Social Media Resources Question from Management: Originally published on CUinsight.com. In honor of Social Media Week (Feb 13 – 17), I want to offer some helpful tips to social media champions that are struggling to get upper-level support to move their credit union into the new millennium of marketing (and attract the new millennium of membership while they’re at it). Putting aside the obvious question of ROI – One of the most common and major roadblocks for gaining management support for a social media strategy at your credit union stems from two simple questions: 1.) How are we going to come up with the content to share? 2.) Who has the hours of extra time to create it? Two very important questions, no doubt, and resources are often scarce, especially in marketing. However, the resources dedicated to a successful social media plan don’t have to be extraordinary, (especially when you’ve only been granted the opportunity to dip a toe in the water promising ...

CFPB outlines plans for mortgage servicers

The government’s new consumer watchdog on Monday outlined the first steps of its plans to regulate mortgage servicers, which have come under fire for fraudulent foreclosure practices . The Consumer Financial Protection Bureau will revamp the billing statements sent to homeowners and the disclosures required for some complicated mortgages. It also is drafting new rules to prevent servicers from improperly charging consumers for homeowner’s insurance.  **** READ MORE: CFPB outlines plans for mortgage servicers :

Community banks and credit unions brace for end of Fannie, Freddie

 As the Obama administration forges ahead this spring with plans to wind down mortgage giants Fannie Mae and Freddie Mac, community banks and credit unions are bracing for the impact. The government-sponsored entities are the most active buyers on the secondary market for residential mortgages, where a growing number of small financial institutions sell the home loans they originate. Private investors remain largely inactive in acquiring mortgages, leaving originators to question how the industry will function without government support.  Read full article >>

CUNA Mutual’s New Structure Opens the Door for Acquisitions

While the 550,000 policyholders of the newly restructured CMFG Life Insurance Co. may not see any substantial changes, the firm’s parent company is looking forward to how the move will help it diversify and expand beyond the credit union industry. **** Read More; CUNA Mutual’s New Structure Opens the Door for Acquisitions :

Residential RE investment to more than double GDP growth in 2012

Investment in residential property will grow more than double the rate of gross domestic product in 2012, according to analysts at Bank of America Merrill Lynch. **** Read More;  Residential RE investment to more than double GDP growth in 2012 :

Lack of lending to creditworthy borrowers restricting housing: Bernanke

Mortgage originators who are reluctant to extend credit to potential borrowers who meet underwriting standards set by Fannie Mae and Freddie Mac are hindering the nation's economic turnaround.  **** Read More;   Lack of lending to creditworthy borrowers restricting housing: Bernanke :

Mortgage deal means more foreclosures

Even as the $26 billion mortgage settlement helps hundreds of thousands of troubled homeowners, it will bring a wave of new forclosures.   **** Read More; Mortgage deal means more foreclosures :

Banks vs CUs Keep Up Indirect Auto Loan Competition

When it comes to five-year, new, indirect auto loans, credit unions and banks are running pretty close with their rates. According to Informa Research Services , credit unions offered an average of 4.21% compared with 4.36% at banks as of Thursday. The rates were for the A tier category, which are borrowers with credit scores between 680 and 719. **** Read More; Banks, CUs Keep Up Indirect Auto Loan Competition :

Banks paying delinquent borrowers to sell their homes

In an effort to cut their losses, banks are paying some struggling homeowners as much as $35,000 to sell their homes before they end up in foreclosure. **** Read More; Banks paying delinquent borrowers to sell their homes :

Additional Facts About the National Flood Insurance Program (Pt. 3)

While flood insurance is not mandatory for homeowners outside of a high-risk area, anyone can be financially vulnerable to floods. People outside of high-risk areas file more than 25% of NFIP claims and receive one-third of disaster assistance for flooding. Residential and commercial property owners who are not located in high-risk areas should ask their agents if they are eligible for the Preferred Risk Policy, which provides affordable flood insurance protection, starting as low as $129 a year. ****Read More; Additional Facts About the National Flood Insurance Program (Pt. 3) :

Supplemental Capital Bill Introduced in House

Credit unions could accept supplemental capital that wouldn’t be insured by the NCUSIF and would be subordinated to other claims, according to provisions of a bill introduced Thursday by Reps. Peter King (R-N.Y.) and Brad Sherman (D-Calif.).Under the measure, credit unions could accept non-share capital accounts and could use the money to cover operating losses in excess of its retained earnings. The accounts would be subject to maturity limits set by a credit union’s board. **** Read More; Supplemental Capital Bill Introduced in House

More Facts About the National Flood Insurance Program (pt. 2)

Windsor, Conn. -- In 1968, Congress created the National Flood Insurance Program (NFIP) to enable property owners to protect themselves against flood losses. The NFIP offers flood insurance to homeowners, renters, and business owners if their community participates in the NFIP. Participating communities agree to adopt and enforce ordinances that meet or exceed FEMA requirements to reduce the risk of flooding. Today, more than 20,000 communities participate in the NFIP nationwidem **** More Facts About the National Flood Insurance Program (pt. 2) :

Fannie Mae survey shows Americans expect home prices to improve

A majority of Americans believe mortgage rates will remain steady over the next year, while home price expectations in January improved for the fourth month in a row, Fannie Mae said in its latest consumer sentiment report  **** Fannie Mae survey shows Americans expect home prices to improve : 

Two Things Charles Dickens Can Teach Us About Successful Presentations

Two Things Charles Dickens Can Teach Us About Successful Presentations From Nick Morgan Charles Dickens is 200 today, and in his honor, this blog will explore a little-known side of the great novelist: his public speaking, and in particular 2 lessons the great Boz still can teach us today. Dickens, a keen amateur actor, carried out several speaking tours of England and the United States during his later life, partly to indulge his love of theatrics, partly to raise money, and partly because he had more energy than a half-dozen ordinary people. In addition, he gave many speeches at the meetings and dinners a popular public figure of the day was expected to attend. He was phenomenally successful at his public readings, though some say the stresses of his last speaking tour hastened his death at 58. Tickets for his American performances were set at $2.00, but sold on the black market for as much as $26.00 each, a large sum in those days. One of his most popular readings was a shor...

First Mortgage Originations Accelerate In 4Q 2011

The fourth quarter of 2011 was one of the strongest quarters for first mortgage originations for 6,445 FirstLook credit unions....[ Read Article ]

Evolving Mortgage Modification Scene

An examination of credit union and bank modification trends..With housing prices bouncing along the bottom and unemployment starting to fall, the outlook for 2012 is stronger than when we entered 2011. However, there are still millions of Americans who have not had a chance to take advantage of low interest rates by refinancing their mortgage or other debts, a fact **** Read More; Evolving Modification Scene :

Regulatory Review: A Look at Part 701.33; Reg Alert on TDRs

Yesterday, we discussed NCUA's annual regulatory review. I mentioned a couple of weeks ago that I hoped NCUA would review their guidance as well. An example might help illustrate how NCUA could review their guidance and reduce the headaches for compliance officers.  Part 701.33 . NCUA will be reviewing Part 701.33 of its regulations which addresses reimbursement, insurance, and indemnification of officials and employees. To me, it would be very beneficial to credit unions if NCUA's review of Part 701.33 involved an analysis of their opinion letters and whether it would be appropriate to clarify the regulation. Example . An advanced search on NCUA's website (under the Legal Opinion Letters category) for "701.33" comes up with 30 NCUA Legal Opinion Letters . There are extremely old letters as well as quite a few recent letters. Suggestion. Considering the current 12 C.F.R. 701.33 has resulted in 30 formal legal opinion letters over the years, wouldn...

Savings Account Rate Deal of the Day: Waterbury Firefighters Credit Union at 0.50% APY - Current Rates, News and Information about Savings Accounts

Simply opening a savings account is a smart and practical approach to earning and saving money. Waterbury Firefighters Credit Union offers a 0.50% APY that motivates depositors in Waterbury, CT to reach their personal financial finish line, without strict penalties for withdrawing funds. **** Read More; Savings Account Rate Deal of the Day: Waterbury Firefighters Credit Union at 0.50% APY - Current Rates, News and Information about Savings Accounts

Capital Economics: REO to rental 'best housing fix so far'

Capital Economics called the program to move REO properties to rentals the “best housing fix so far” and “possibly more significant” than President Obama’s refinancing proposals announced late last month. **** Read More; Capital Economics: REO to rental 'best housing fix so far' :

Mayor Sam Adams announces 'responsible banking' proposal

Portland Mayor Sam Adams has proposed amending the city's investment policy to allow the city to deposit up to $250000 in 10 credit unions and other community banks in 2012. Portland Mayor Sam Adams wants to steer more of the city's money to credit ... **** Re3ad More; Mayor Sam Adams announces 'responsible banking' proposal :

Foreclosure deal: Closer, but not there yet

States have until the close of the business day to agree to the latest draft deal aimed at relieving homeowners struggling with mortgages bigger than their home's value.   **** Read More; Foreclosure deal: Closer, but not there yet : 

Understanding Credit Union Salary Surveys

Guest post by Jack E. Clark, PhD, Clark & Chase Research, Inc. With executive compensation under scrutiny, salary surveys are increasingly important. If done correctly, surveys provide reasonable estimates of what you could expect if you had access to this data for every credit union. Surveys are far superior to decisions based on guesswork or anecdotal information picked up from some of your colleagues. However, not all surveys are the same and the user needs to know what to look for. How representative is the sample? A good survey should obtain a sample representative of the larger population. For example, were all credit unions in the population of interest approached or did they at least have an equal chance of being approached? Was there anything in the selection that may have excluded important groups or favored others? If so, how would that affect results? Some factors cannot be controlled but can be taken into account when analyzing the results. For example, ...

The NCUA Examiner as the Examined

The examination process at the NCUA went on trial last week. Not before a court but before Congress, though it could end up in court, too. To claim NCUA is unbiased would be a farce. To say an examiner won’t retaliate if they’re made to look bad by a credit union availing itself of this process would be ludicrous. The NCUA tends to lean in favor of protecting the NCUSIF, which all federally insured credit unions want to remain strong, but it also can mean less flexibility in an activity that might pose a risk to the fund. Credit unions are in the business of mitigating risk, yet in some instances it seems the agency wants to eliminate it.**** Read More; The Examiner as the Examined: Editor's Column :

Business Lending Gains May Come From Fresh Capital Seekers

While the degree of optimism varies, a sampling of perspectives from business lending CUSOs suggests an economic upturn may be underway. One sign of how widespread member business lending has become can be seen from figures provided by the Regional CUSO Alliance, which is a collaboration of business lending CUSOs. The group represents 16 regional business lending CUSOs involving 330 credit unions and an aggregate loan portfolio of $2.5 billion. **** Read More : Business Lending Gains May Come From Fresh Capital Seekers :

Missing housing recovery hurts the economy: Bernanke

How many times does someone have to tell them this!! Federal Reserve Chairman Ben Bernanke told lawmakers a recovery minus housing growth is hurting the American economy. **** Read More; Missing housing recovery hurts the economy: Bernanke :

This and That: Power of Attorney; Current Issues; Disaster Recovery; Newsletters

Written by Steve Van Beek NAFCU With all the regulatory proposals, final rules, hearings, actions by the CFPB and other happenings, I thought we'd slow it down a bit for Friday. Below are just a few links that might be useful. Power of Attorney . Andy Keeney had a great article in the CU Times discussing issues to consider when reviewing and accepting a Power of Attorney from a member. Current Issues in Credit Unions . The latest podcast (Episode 67!!!) features discussion on writing comment letters, TDRs, loan participations and more. Webcast on Disaster Recovery . On Wednesday, February 8th, NAFCU will have a webcast on Disaster Recovery Plans featuring Rob Rutkowski (who you may recognize from the Current Issues podcasts). February 2012 Compliance Monitor . The latest issue of the Compliance Monitor is available for NAFCU-members. This month, the articles focus on the loan participation and Reg Flex proposed rules as well as a brief recap of the rules issued at t...

Basel III Could Impact Credit Unions

Under proposed Basel III guidelines, credit unions must treat shares members can redeem without restriction as liabilities on their balance sheets. Westley noted shares a credit union can unconditionally refuse to redeem can be treated as capital that can remain with the credit union in times of financial trouble.  **** Read More; Basel III Could Impact Credit Unions :

The Facts About the National Flood Insurance Program

Windsor, Conn. -- Federal Emergency Management Agency officials are clearing up some misconceptions about the National Flood Insurance Program (NFIP), which offers federally-backed flood insurance to property owners and renters in communities that participate in the program. **** Read More; The Facts About the National Flood Insurance Program :

Mortgage rates hit another new low

Just one day after President Obama detailed a proposal to enable millions of homeowners to refinance to record-low mortgage rates, those rates notched another record. The 30-year, fixed rate fell to an average of 3.87% and the 15-year fixed dropped to 3.14% for the week ending February 2, both the lowest rates ever recorded in the 40-year history of the Freddie Mac Primary Mortgage Market Survey. Read More; Mortgage rates hit another new low :

How credit unions and financial institutions use social media ...

Posted by Josh Jones   CUNAverse A friend was recently hired into the credit union industry. As she got up-to-speed with credit unions she wanted to get a better sense for how financial institutions use social media and asked if I would supply her with resources on the subject. I said to myself after replying to her request: “Self… CUNAverse readers might find this information useful!” I agreed with myself, as I often do. Read More; How credit unions and financial institutions use social media > :

Beware of CD Alternatives Being Pushed By Banks

One of my readers told me in an email that an investment guy at his bank was trying to sell him on bonds while he was redeeming a matured CD. In the last month I also have seen this. While I was at PNC and Chase, the bankers referred me to one of their investment advisors. It should be noted that you may also see this at credit unions. Some examples at large credit unions include Golden 1 Investment Services and BECU Investment Services . So I thought it was worth repeating the following advice from Clark Howard :  ***** Read More; Beware of CD Alternatives Being Pushed By Banks : Deposit Accounts

Fiserv, a NCOFCU Supporter, Notches Record Year

EPS growth of 20% in the fourth quarter helped propel the year-end figure to the new record, the company said.   The company said it signed 219 person-to-person payments clients in the quarter and more than 580 in the full year, bringing to nearly 1,400 the number of P2P it now serves. Individual signings of note during the year, Fiserv said, included selling its new Acumen core platform to the $5 billion Suncoast Schools FCU in Tampa, Fla., the $4.3 billion Randolph-Brooks FCU in Live Oak, Texas, and the $1.2 billion Navigant Credit Union of Smithfield, R.I., and the XP2 platform to the $232 million Members CU in Winston-Salem, N.C.  Read More at; Fiserv Notches Record Year :

In a Surprise, Car Sales Start New Year Strongly

Chrysler and Ford were among several auto companies that reported healthy increases for January, but General Motors posted a 6 percent decrease from a year ago. **** More At;   In a Surprise, Car Sales Start New Year Strongly :

CFPB Issues Final Rule on Remittance Transfers; Proposes Changes As Well

On January 20, 2012, the CFPB adopted a final rule amending Regulation E (Electronic Fund Transfers) to include consumer protections for various types of remittance transfers. The rule was originally proposed by the Federal Reserve Board last May; however, authority to finalize the rule-making transferred to the CFPB on July 21, 2011  ****More At;  CFPB Issues Final Rule on Remittance Transfers; Proposes Changes As Well : Written by Bernadette Clair, Regulatory Compliance Counsel   

Guidance out on secondary liens | NAFCU

Feb. 1, 2012 – NCUA, the Federal Reserve, the Office of the Comptroller of the Currency and the FDIC issued supervisory guidance Tuesday related to the allowance for loan-and-lease losses estimation practices associated with loans and lines of credit secured by secondary liens on residential property ****  Guidance out on secondary liens NAFCU

Become your kid's mortgage lender

Between slumping prices and low mortgage rates, it's a good time to look for real estate bargains. But thanks to tightened lending standards, legions of young would-be homebuyers aren't exactly in a position to take advantage of the opportunity. That's where their parents come in: One in three first-time buyers received either a gift or a loan from their families to help buy a home in 2011, according to the National Association of Realtors. **** More At; Become your kid's mortgage lender :

Three Types of People to Fire Immediately

“I wanted a happy culture. So I fired all the unhappy people.”  Show of hands: How many of you out there  have gotten the “what took you so long?” question from your staff when you finally said goodbye to a teammate who was seemingly always part of problems instead of solutions?  **** Read More;  Three Types of People to Fire Immediately :

MasterCard Introduces Chip Card Plan

MasterCard has become the second major card brand to announce the intent to move payments from cards which supply consumer data on magnetic stripes to cards which encode such information on embedded computer chips.Card brand joins rival Visa in planning EMV technology adoption for U.S. cards. **** More At; MasterCard Introduces Chip Card Plan :

What Happens When You Walk Away From Your Home? - Yahoo! Finance

It was just last summer that Charlotte Perkins made the hardest decision of her life as she and her husband Jim were caught in the vise of the housing bust. Wanting to downsize their lives as they headed toward retirement, they bought a new house in Mesa, Arizona, before they sold the old one, also in Mesa. Their previous home had been appraised at nearly $400,000 at the height of the market, but as the housing crisis ravaged Arizona, they were told they'd be lucky to get $200,000 for it **** Read More At;   What Happens When You Walk Away From Your Home? - Yahoo! Finance